QL Plus Printer Firmware

The following mobile printer firmware is available for download. Download release notes to view new features and enhancements.

QL Plus (QxC and QxD) Information
There are two QL Plus printer models, the QxC and QxD. Each model has unique firmware that is not compatible with the other. Loading the incorrect firmware on your printer can cause it to become inoperable and may prevent download of subsequent firmware. Please follow the instructions on this page carefully.

Mobile Printer Firmware Alert

Other Mobile Firmware

How to determine which model you have

QxD Models
QxD models have a “D” in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

Click on the image below that most closely resembles your printer(s).

   
QxC Models
QxC models have a “C” in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

Click on the image below that most closely resembles your printer(s).

   
   
QL Plus (QxD) Models
This information is for QxD Models only.

After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.

Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

Mobile Printer Firmware - QxD MODELS ONLY

Version Compatible Printers Release Notes Alerts Download
SHSCG11z25-44 QL 220 Plus, QL 320 Plus, QL 420 Plus Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.


   
QL Plus (QxC) Models
This information is for QxC Models only.

After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.

Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!


Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

Mobile Printer Firmware - QxC MODELS ONLY

Version Compatible Printers Release Notes Alerts Download
SHSTG10z QL 220 Plus, QL 320 Plus, QL 420 Plus Standard release with CPCL, ZPL, and EPL.
SHSTZ11p10 QL 220 Plus, QL 320 Plus, QL 420 Plus Standard release - CPCL and ZPL only, does not support EPL or APL-I