Repair Warranty Information

  
ZEBRA repairs, excluding printheads which are warranted separately below, are warranted against defects in material or workmanship for ninety (90) days from the date of shipment from ZEBRA. This warranty does not cover normal wear and tear and shall be null and void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or in the event any parts are improperly installed or replaced by the user. If ZEBRA determines that the product returned to it for warranty service or replacement is not defective as herein defined, the BUYER shall pay all costs of handling and transportation.

Since printhead wear is part of normal operation, a replacement printhead is covered by a limited warranty of six (6) months from the date of printhead installation or date of printhead shipment from ZEBRA. To qualify for the printhead warranty, the printer or printhead must be returned to the factory or other authorized service center. Although the user is not required to purchase ZEBRA brand supplies (media and/or ribbons), to the extent it is determined that the use of other supplies (media and/or ribbons) shall have caused any defect in the printhead for which a warranty claim is made, this limited warranty shall be null and void and the user shall be responsible for ZEBRA's current charges for labor and materials to repair such defect. To the extent that it is determined that failure to follow the preventive maintenance schedule and procedures listed in the Operator's Guide shall have caused any defect in the printhead for which a warranty claim is made, this limited warranty shall be null and void and the user shall be responsible for ZEBRA's current charges for labor and materials to repair such defect.

Batteries. Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase. In the event of notification within the warranty period, ZEBRA will replace the defective battery provided there had not been damage resulting from user abuse.

ZEBRA's sole obligation under this warranty shall be to furnish parts and labor for the repair or replacement of products found to be defective in material or workmanship during the warranty period.

As a condition of this warranty, the user must: (a) obtain a ZEBRA Return Material Authorization (RMA) Number for the product or subassembly(s); b) ship the product or subassembly(s), transportation prepaid, to the authorized service location; and (c) include with the product or subassembly(s) a written description of the claimed defect. Unless ZEBRA authorizes return of the entire product, the user shall return only the subassembly(s). Products returned shall be packaged in the original packing and shipping container or comparable container. In the event the equipment is not so packaged or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for the return of the product to the customer shall be paid by ZEBRA within the 48 contiguous states and the District of Columbia. Customer shall pay shipping costs, customs clearance, and other related charges outside this designated area.

The above warranties are in lieu of all other warranties, expressed or implied, oral or written, statutory or otherwise, including any implied warranty of merchantability or fitness for a particular purpose. No salesperson, representative or agent of ZEBRA is authorized to make any guarantee, warranty, or representation in addition to the foregoing warranty.

ZEBRA shall not, under any circumstances whatsoever, be liable to buyer or any other party for lost profits, diminution of good will or any other special or consequential damages whatsoever with respect to any claim hereunder. In addition, ZEBRA's liability for warranty claims shall not, in any event, exceed the invoice price of the product claimed defective, nor shall ZEBRA be liable for delays in replacement or repair of products. No waiver, alteration, addition, or modification of the foregoing warranties shall be valid unless made in writing and signed by an executive officer of ZEBRA TECHNOLOGIES.

January 1997