With ZebraCare Depot Advantage Plus, Zebra will maintain a pool of up to 6 percent of your inventory at our facility for same-day exchange and free overnight shipping. Repaired units are returned to your inventory for future replenishment needs. Includes monthly activity reports.
ZebraCare Depot standard back-to-factory agreements cover all the labor and parts required to keep your printers operating at the high performance levels you have come to expect from your Zebra® products. All Zebra equipment returned for service under this agreement will receive a complete preventative maintenance procedure and will be returned to you at no additional cost. Extended Warranties (purchased within 30 days of the printer sale) and Maintenance Agreements (purchased more than 30 days after the sale) both receive the same coverage, which includes:
All parts and labor (excluding printheads, accessories, and batteries)
Only genuine Zebra parts installed by factory-trained technicians
Required repair of nonfunctioning equipment
Cleaning and adjustment
Complete preventative maintenance procedure at no cost (high-performance, specialty,
and industrial/commercial printers only)
Return shipping via ground at no cost
Engineering changes (ECOs) are automatically applied keeping your printer up to date
Depot Advantage Plus Coverage also provides:
24–48 hour turnaround time for repairs
No-charge standard firmware upgrades upon request
Managed pool of up to 6% of customer-owned inventory at Zebra’s facility
Same-day shipment of exchange pool product
Free overnight return shipping
Monthly activity report
Additional Service Option
Comprehensive Coverage
Upgrades warranty to cover printhead replacement and physical damage repair.