Jones Dairy consulted with Miles Technologies regarding solutions. Tom Beusch, Miles' president, recommended Motorola® MC70 mobile computers, coupled with Zebra's RW 420™ mobile printers. MiT Systems, the independent software vendor on the project, helped guide Miles and Jones to the combined solution.
"We felt that the best solution from a printing standpoint for Jones was the Zebra model because of its ruggedness and ergonomics," Beusch says. "In addition, the RW 420 model is the premier label when it comes to DSD applications."
The Zebra RW 420 mobile printer runs delivery receipts and invoices. As the only mobile printer to meet the stringent IP54 dust and water resistance rating, the RW 420 can withstand the harsh demands of delivery environments. The Motorola MC70 likewise holds up in nearly any environment. It delivers anywhere, anytime wireless WAN/LAN/PAN voice and data communications, including superior voice functionality, data capture and the power to run nearly any application. Jones preferred the mobile applications over a vehicle mount for their ease of use. Drivers can easily perform on-the-spot transactions, such as receipt printing and order confirmations, expediting customer visits and improving service.
"The idea of direct store delivery is obviously to get in and out as quickly as possible, and to provide good customer service," Beusch says. "With these handheld and printer devices, drivers have all of the tools right in front of them, therefore they can quickly complete the transaction, increase customer service and get to one more route before their shift ends."