Run by Zebra's Premier Partner in Florence, the project's first phase focused on clarifying the best instruments for optimising patient identification. A survey was carried out to identify benefits and challanges to a range of solutions used in other hospitals including: the Gemelli Hospital in Rome, the Niguarda Hospital in Milan and the Manzoni Hospital in Lecco.
Following the research, Zebra Z-Band® Direct thermal wristbands and desktop thermal printers LP 2824-Z™ were the ideal solution. Key to this decision, and at the core of the evaluation criteria were: reliability, total cost of ownership, traceability of information, impact on the operator's work and patient acceptability. The Zebra® wristbands met all these needs and were installed in the A&E ward of Nuovo Ospedale del Mugello in Borgo San Lorenzo.
At this point, all patients admitted through the A&E ward receive an identification wristband with an information sheet explaining its use and its advantages. Each wristband contains personal data (full name, place and date of birth, gender, tax code) and health information (personal allergies, existing medication details or prior medical conditions - such as diabetes).
The wristband is a key tool in eradicating clinical errors. Key areas where the certainity of patient identity is critcial include: doctor's examination, therapy prescription, drug administration, patient preparation for clinical tests and before blood transfusions. Furthermore, the wristband helps identify the patient when moving them to and from operating theatres, between different wards and for administration purposes.