Unalaska, the 11th largest city in Alaska, is a bustling community of just over 4,000 residents, located along the Aleutian Chain, approximately 800 miles southwest of Anchorage. Commercial fishing and crabbing is a major industry. Dutch Harbor, the official name of the city's port and often featured on the Discovery Channel TV show "Deadliest Catch," is often applied to the portion of the City of Unalaska located on Amaknak Island, which is connected by bridge to the rest of the city on Unalaska Island.
Due to seasonal work, the city has a transient population that uses their facilities. Therefore, passes to their community and aquatic centres must carry differing lengths, from one month to one year.
When Frank Ambrose wanted his department to undergo an upgrade of their RecTrac software, created by Vermont Systems specifically for Parks and Recreation departments and used to manage payments, schedule, register and document image, the purchase of a card printer was a part of the improvement.
"We wanted to print our own passes," Ambrose acknowledges. "We simply wanted a more efficient way to track patrons of our community and aquatic centres."