Customer Experience

PUTTING CUSTOMERS FIRST.

Now, more than ever, you have a narrow window to win over prospective customers. Zebra's unprecedented data capture and analytics capabilities allow you to understand what makes your customers tick and develop innovative ways of serving and interacting with them. Gain insights that personalise shopping, turn retail environments into experiences and allow shoppers to navigate your products with ease.


Customer Experience Solutions

Customer Self Service

Zebra’s self-service solutions allow you to empower your guests with in-store product locations and price checking, gift registries and self-checkout kiosks.

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Click and Collect

From enhancing in-store operations to back office fulfilment and managing returns, Zebra helps you deliver Click and Collect profitably.

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Point of Sale

Process payments efficiently and accurately anywhere with mobile and fixed POS solutions.

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Staff Enablement

Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experience.

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Couponing, Gift and Loyalty Solutions

Build customer loyalty by offering a more personal experience through intelligent rewards programmes, gift registries, and coupons.

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See how some of our customers are using Zebra solutions

River Island

"We’re a pioneer in one of the most exciting areas of retailing: the intersection of fast fashion with technology. Our large-scale digital transformation project is creating an agile infrastructure that allows us to quickly take advantage of new technology." See how River Island has created an entirely new experience for their customers.

Tesco

Self-service checkouts have been a great success with around 40% of Tesco’s 30 million customers per week choosing to use them every day. See how you can enhance your customer's experience by enabling a Personal Shopping Solution in your store. 

Retail customer browsing shelves

The New Retail Mandate

Zebra’s 2018 Shopper Vision Study is available. Our global research study uncovers the new retail transformation that’s pushing retailers toward delivering unique consumer experiences through in-shop mobile technology.

Zebra will help you design
a Customer Experience Solution to meet your needs