The One Store

web-banner-750x200

Retail’s evolving – quickly, with multi-channel now progressing to omni-channel.

But people don’t care about channels – they want a consistent experience – whether they shop in-store, online, or mobile. That’s why we’ve created our One Store vision to help you build more engaging, interactive and ultimately loyal customer relationships.

THE ONE STORE RETAIL SOLUTION

Regardless of the size of your business, the number of stores you have and the channels you operate, One Store helps you create a consistent service for your customers.

One store combines five areas of technology – store mobility, delivery, loyalty, brand experience and big data – to make it easy to capture, catalogue and analyse data on all aspects of your business. With real-time insight across your ops ­– from what inventory you hold where, to what offers are working, down to an individual’s preferences – you can take informed decisions, and, sell smarter.

From greeting a customer by name in store, to ensuring your online prices and offers are matched in store, to cancelling delivery fees for an online order to reward repeat custom One Store helps you deliver a customer-centric service that feels personal, rewarding and worthy of people’s loyalty.

What does One Store mean?
ZEB004e-video-img-1
One Store Animation
file

See how technologies including RFID, the cloud and big data can help retailers combine their in-store, online and mobile channels to create a convenient One Store experience that each shopper feels is built around them

FIND OUT MORE

'One Store' Whitepaper

This paper discusses the changing expectations of the consumer, and the experience that retailers need to create in order to succeed in today’s extremely competitive marketplace.

FIND OUT MORE...

one-store-whitepaper-thumbnail-300x205

Research

Flawless fulfilment in the retail supply chain

How European retailers are evolving their routes to customers to gain competitive advantage and raise satisfaction levels

Survey conducted by IDG Connect on behalf of Zebra Technologies

FIND OUT MORE...

flawless-fulfilment-idg

The Connected Shopper

Find out how European retailers are enhancing the instore customer experience

Survey conducted by IDG Connect on behalf of Zebra Technologies

FIND OUT MORE...

connected-shopper

Retail Application Matrix

Our Retail Application Matrix tool helps you find the challenges most relevant to your business – be they front-of-store, back-of-store, or in distribution. Whatever your role, it’ll guide you to the products that will enhance efficiency and performance across your business.

FIND OUT MORE...

retail-matrix

Blogs

file

Delivery and the customer experience are more important than ever. Customers expect more from retailers than many can offer using existing infrastructure. The same applies to the returns process. Here’s a great example of a retailer going the extra mile. Read more

one-store

In this post we’re introducing you to ‘One Store’, our customer-centric approach to omni-channel retail. It provides organisations with a path to success in today’s complex retail landscape. Read more
 

ZEB108-009_shoe-blog-3

With RFID technology you could up your efficiency while making sure that you can always give your customers what they’re looking for. Read more
 

ZEB108-009_pathtopurchase--blog-6

Build a path for your customers and meet them on their journey with the information they need. Today’s customers are driven by convenience across all channels. These steps will help you deliver it. Read more

ZEB108-009_iron-blog-2

Here’s a real-life example of why retailers need to adopt an omni-channel approach. For bricks-and-mortar retail to succeed, the experience needs to match today’s customer expectations. Read more

file

Here’s a look at how store mobility can solve the unnecessary complications of the barbeque buying experience, and how it can help retailers to deliver the kind of customer focussed service that keeps shoppers coming back. Read more

bbq-blog

Here’s a look at how store mobility can solve the unnecessary complications of the barbeque buying experience, and how it can help retailers to deliver the kind of customer focussed service that keeps shoppers coming back. Read more

ZEB108-009_customer-scan-blog-7

Why it’s more difficult than ever for retailers to build relationships with customers, and how the data and analytics that come from in-store connectivity are providing retailers with opportunities to simplify the shopping experience, encouraging customers to come back. Read more

ZEB108-009_dog-blog-1

In today’s connected world, why do we still suffer the frustration of waiting in for deliveries? And what can retailers do to improve the customer experience – while reducing costs? Read more

ZEB108-009_cushion-blog-5

For a customer to make a decision, they need to feel comfortable.  Shoppers need to have the right information to feel like they’re making the right decision. By helping them, you can learn more about their journey. Read more