Online RMA – United States and Canada


Online Repair Request (Contract and Non-contract)

Welcome to the RMA page for United States and Canada.

Register for Online Repair Requests (RMA)
In order to obtain an online repair, you must register first. Please be prepared to provide your Service Contract Number or your Site ID in to complete the form.

Log on for a Repair Request (RMA)
Once you register, then you can access the portal through this link. You can request a repair, view the status of a repair or find out warranty information.

How to Obtain a Repair or Status

Online RMA guided tour
View an interactive tour of the entire RMA portal.

  • Requires IE 5 or above
  • Length: 13 minutes
  • Online only