Error Messages and Resolutions
Operation
failed.
Cause: A user operation did
not complete, typically due to invalid input.
Resolution: Validate all of your inputs, and then retry the
operation. If it is not successful, contact Motorola Customer Support.
You have
entered an invalid User Name and/or Password - Try again.
Cause: The User Name and/or
password that you typed are not found in the system, or do not match the
current user registry.
Resolution: Retype your login information to ensure its
accuracy. If it is not successful, contact your site's System Administrator
to add/edit your user account.
Your session
has Timed-out - Log in again.
Cause: The current session
was inactive beyond the timeout period, so the system automatically logged
you out.
Resolution: Log in again. As a security precaution to protect
against unauthorized system access, you should always log out of the system
when you are done using it.
Invalid Name.
The User Name is not correct.
Cause: The User Name that
you typed does not match the current user registry (may be illegal
characters, too long, too short, unknown or duplicate.)
Resolution: Retype your User Name to ensure its accuracy.
The user name
has already been used.
Cause: The User Name is
duplicated when adding a new user to the user registry
Resolution: Retype a new User Name.
Not a legal IP
address (1.0.0.0 - 255.255.255.255).
Cannot reach the specified IP Address.
The SNMP Host Link is not valid.
Cause: The IP address that
you entered is either formatted inaccurately or cannot be accessed (pinged).
Resolution: Correct any typos in the IP address, and make sure
your Host device is connected and online.
Invalid
network mask.
Cause: The network mask that
you entered is formatted inaccurately.
Resolution: Make sure you get the correct network mask from
network administrator and type it in correctly.
Invalid SNMP
version number.
Cause: The version number
for SNMP protocol is not a supported version.
Resolution: Use version number 1 for SNMP version 1, and 2 for
SNMP version 2c.
Invalid Serial
Number (0000-0000-0000-0000).
Cause: The serial number
that you entered is formatted inaccurately.
Resolution: Correct any typos in the serial number.
Invalid
Description.
Cause: The description you
entered contained invalid characters ( <,>,or').
Resolution: Correct the description.
Invalid
Password.
Cause: : The password that
you typed does not match the current user registry (may be illegal
characters, too long, or too short.)
Resolution: Retype your password to ensure its accuracy.
Cannot delete
the admin user account.
Cause: You may have tried
to delete the "admin" user account.
Resolution: No action. The operation is ignored because the
system will not allow deletion of this user account.
This Name has
already been used.
This Serial Number has already been used.
This IP Address has already been used.
Cause: The Name, Serial
Number, or IP Address that you entered already exists in the system.
Resolution: Type a unique value for the new Name, Serial
Number, or IP Address.
You must
select an item from the list.
Cause: The system requires
that you select an item from the list box before continuing.
Resolution: Select an item from the list box, and then
continue.
Last command
is still pending. Try again later.
Cause: The system has not
completed processing the previous command.
Resolution: Wait a few moments for the previous command to
complete, before sending another command.
Another
Administrator is currently logged in. Try again later.
Cause: The system will not
allow more than one Administrator to log in at a time.
Resolution: Wait until the other Administrator logs out (or
times-out) before you log in.
Backup
configuration file does not exist.
Cause: The system cannot
revert to a backup of the current configuration unless a backup file exists.
Resolution: Commit the new configuration to create a backup
file.
Failed to
confirm the new Password.
Cause: The system requires
that you type your password identically two times.
Resolution: Retype your password twice to ensure its accuracy.
Reader Network
configuration change(s) have not been saved.
Cause: The user has
requested to log out prior to committing/reverting the changes made during
their session.
Resolution: Select one of the Commit/Revert options.
The new
Password is the same as the old one.
Cause: The system requires
that you type a new password (that is different from your existing password)
during the Change Password operation.
Resolution: Type a new password that is different from your
existing password.
The old
Password is not correct.
Cause: The system requires that
you correctly type your existing password during the Change Password
operation.
Resolution: Retype your existing password to ensure its
accuracy.
Commit
Finished - New Configuration Changes have been accepted.
Discard Accepted - Configuration reverted to last committed version.
Operation was Successful
Cause: You asked the system
to perform a function.
Resolution: No action required. The system is reporting that
your request was accepted.
Unspecified
error occurred - code: ####
Cause: A specific error
message is missing for the given status code.
Resolution: Note the code number, and contact Motorola Customer Support.
The page that
you requested was not found.
Internal Web Server Error.
Cause: The system
experienced an internal web server error.
Resolution: Contact Motorola Customer Support.
Request method
was NULL.
No query string was provided.
Cause: The system does not
permit a proxy program to be executed from the command line rather than the
web server.
Resolution: No action required. The system is reporting that
this action is not permitted.
Content length
is unknown.
Cause: The system cannot
accept an incorrectly formatted HTTP POST request (from an unsupported
Browser application.)
Resolution: Use a GET request instead, or update your
software.
Couldn't read
complete post message.
Cause: The system stopped a
POST operation before completion.
Resolution: Retry the operation, and allow it to complete.
Unhandled
reply type.
Cause: The system generated
an unexpected value.
Resolution: Contact Motorola Customer Support.
Failed to open
port.
Failed to connect.
Failed to transmit.
Failed to receive.
Error during Receive of Command.
Cause: The system
experienced an internal network failure.
Resolution: Contact Motorola Customer Support.
Invalid Device
Address.
Cause: The device address
info (parent) is invalid, missing, or formatted inaccurately.
Resolution: Retry the operation. If it is not successful,
contact Motorola Customer Support.
Command
parsing state error.
Missing argument for the command.
Command internal type cast error.
Missing operator.
Unknown operator.
Cause: A command has been
formatted inaccurately.
Resolution: Contact Motorola Customer Support.
The action
must be confirmed.
Cause: The requested action
must be confirmed by user before it is actually executed
Resolution: Select the confirmation option when issue this
request.
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