Help

Check Status
Check Statistics

Configure Reader

General Reader Configuration

Read Point Configuration

Region Configuration

Certificates

Inventory and Read Tags

Communication Settings

Network

LLRP

SNMP

Date and Time Setting

System Access

Managing Users
Managing User Login and Logout

Manage Profiles on the reader

Firmware Version and Update

Commit/Revert

System Log

Shut Down

Error Messages

Third Party Software

Check Status

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The Reader Status page provides consolidated status information about the reader's kernel.

  • System Clock: The current system clock value, in the format of "[Year] [Month] [Day] [Hour: Minute: Second] [Time Difference with UTC]". Clicking on this link will take you to the interface for adjusting date and time setting of this reader
  • System Up Time: Shows  how long the reader has been running, in the format of "[Number of Days] [Number of Hours] [Number of Minutes] [Number of Seconds]"
  • CPU Usage: Shows the CPU usage by the reader application and customer applications (if any), and the usage by the Operating System
  • RAM Usage: Shows the total allocated RAM for the reader application and customer applications (if any), the memory used, and the free memory
  • Flash Usage: Shows the usage of the flash memory by partition.
  • Refresh Interval: Allows the user to set the refresh interval (in seconds) for this page. The status information is refreshed every ’N’ seconds (where N is the user configured value for the refresh interval). The minimum value of the refresh interval is 10 seconds.

Reader Statistics

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The Reader Statistics page provides options to view the statistics of individual read points. The user can choose “All” read point option to view the combined statistics for all the read points. The success and failure values of following statistics can be viewed for each read point.

  • Identification count – Shows the number of successful (and failed) tag inventory.
  • Read count – Shows the number of successful (and failed) tags reads.
  • Write count – Shows the number of successful (and failed) tags written to.
  • Lock count – Shows the number of successful (and failed) lock operation on tags.
  • Kill count – Shows the number of successful (and failed) kill operation on tags.
  • Choose Read point – Allows choosing a specific (or “all”) readpoint whose statistics are displayed.
  • Reset Statistics – Resets all the success and failure counts for all the read points.
  • Refresh Interval: Allows the user to set the refresh interval (in seconds) for this page. The statistics information for the chosen read point is refreshed every ’N’ seconds (where N is the user configured value for the refresh interval). The minimum value of the refresh interval is 10 seconds.

 

Configure Reader

 

The following functions may be accessed from the Configure Reader submenu.

General Configuration

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The reader settings can be configured using this page.

  • Name – Allows setting the user configured name of the reader. Accepts alpha numeric characters with a maximum size of 32 characters.
  • Description – User specified description of the reader. Accepts alpha numeric characters with a maximum size of 32 characters.
  • Location – User specified information regarding the location of the reader. Accepts alpha numeric characters with a maximum size of 32 characters.
  • Contact – Name of the contact who manages the reader. Accepts alpha numeric characters with a maximum size of 32 characters.
  • Mode – Operation mode the reader is configured to. The available options are “Monostatic”, “Bistatic”and “Mixed” mode.
  • Operation status – Displays the current operation status of the reader. Can be “Enabled”, “Disabled” or “Unknown”.
  • Serial connection timeout – Time out value (in seconds) for the serial console of the reader. The minimum acceptable value for timeout is 15 seconds. However an entry of 0 indicates that there is no timeout for the serial console.
  • Antenna check – Option to control the antenna sensing feature on the reader. If this feature is “Disabled” the reader does not attempt to check if any antenna is connected on the ports. When “Enabled” the reader will monitor the presence of antenna on the port and will transmit RF only if an antenna is connected.
  • Set Properties – Clicking on “Set Properties” button sends the user changes to the reader.

Read point

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The read point settings can be configured using this page. The current state of the read points can also be viewed in this page.

  • Antenna Status – Shows the status of the read points on this reader. There can be three possible state of a specific read point.

·        Connected – Read point is enabled and an antenna is connected to the port. (Shown using the green button).

·        Not Connected - Read point is enabled, however no antenna is connected to the port. (Shown using the red button).

·        User Disabled - Read point is disabled by the user. (Shown using the yellow button).

Clicking on the status button of a read point will allow the user to see / change the selected antenna’s configuration.

  • Choose Read point – Allows choosing a specific readpoint whose configuration is displayed.
  • Description – User specified description of the read point. Accepts alpha numeric characters with a maximum size of 32 characters.
  • User Configuration – Setting allows the user to enable or disable a specific read point. Disabling a read point ensures that no RF operation are performed using the antenna connected to the specific port.
  • Air Protocol – Shows the list of air protocol supported by the read point. Currently only EPC class1 “GEN2” air protocol is supported.
  • Set Properties – Clicking on “Set Properties” button sends the user changes to the reader.

RF Region

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The RF Region page provides an interface to set the region (country) in which the reader is to be used. Different countries have different regulatory requirements on RF radiation, and it is necessary to correctly set the country in which the reader is being used, to assure regulatory compliance.

 

Because of the differing frequency requirements, there are several versions of the hardware. The list of choices on this page is limited by the software to those selections compatible with the hardware in use. Note that if only one option is compatible with the hardware, that option is selected automatically.

 

As with most of these pages, setting selections first affects only the display. Selections must be committed, in this case using the Commit Change button on the Commit / Revert page, before they take effect.

  • Region of Operation – Allows choosing the region for the country of operation. This must be selected from the drop down list that presents the regions which have given regulatory approval to be used with the current board.
  • Communication Standard – Allows choosing the communication standard from the list of standards supported by the chosen region. If a region supports only one standard the same is chosen automatically.
  • Listen before Talk – Allows turning “on” or “Off” the Listen before talk option. This option is displayed only if the chosen region of operation supports this.
  • Frequency Hopping – Allows turning “on” or “Off” the Frequency hopping option. This option is displayed only if the chosen region of operation supports this.
  • Selected Channels – Allows selection of a subset of channels to operate upon (from the list of supported channels). This option is displayed only if the chosen region of operation supports this.
  • Set Properties – Clicking on “Set Properties” button sends the user changes to the reader. The user needs to confirm his understanding that the choices are in compliance with local regulatory requirements by checking the “I understand” checkbox.

Certificates

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This option is available only in HTTPS mode. This page can used to update the digital certificate of the reader as well as to display the current certificate details. The current certificate installed in the reader is shown along with the following properties

  • Subject Name of the certificate.
  • Issuer Name.
  • Validity From and To dates.
  • Serial number of the certificate.
  • Date of installation of the certificate.

 

To update the certificate the following fields has to be provided,

 

  • FTPS URL – Provide the complete URL of the FTPS server including the certificate file name.
  • FTPS  user name – Provide the user name of  FTPS server
  • FTPS Password – Provide the password  of  FTPS server
  • PFX Password – Provide the private key password of the PFX file.  This field can be left empty if the private key password is null

 

      Note: The web browser might prompt the user install/accept the new certificate on successful certificate update.

Read Tags

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This page facilitates the user to perform inventory on the connected antennas and view the list of tags that are inventoried.

Since the read tags page uses applet to connect to the reader, JVM support must be enabled on the browser for this page to function properly.

 

  • Start Inventory – Click this button to start inventory operation on the connected antennas. If the there are no connected antennas or no tags in FOV or all the antennas are user disabled, then ReadTags page will show that inventory has started successfully but no tags will be displayed.
  • Stop Inventory – Click this button to stop the ongoing inventory operation.
  • Clear Tag List – Check this button to clear the current tag list.

 

 Note: Start Inventory will fail if there is already a connected LLRP client to the reader. To force disconnection, go to Communication->LLRP page and click on Disconnect LLRP button.

 

The list of tags is displayed in a tabular format with the following attributes for each tag.

 

  • EPC Id – Unique EPC Id of the tag.
  • TagSeen count – Total number of times the tag has been seen on all the connected antennas.
  • RSSI – Received Signal strength indicator value.
  • Antenna Id – Antenna Id on which the tag has been seen last.
  • FirstSeen time stamp – UTC time in Microseconds at which the tag was first seen.
  • LastSeen time stamp – UTC time in Microseconds at which the tag was last seen.

 

Communication Settings

 

The following functions may be accessed from the Communication submenu.

Network

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The reader supports both automatic TCP/IP configuration via DHCP, and manual configuration. The first button turns DHCP on or off, depending on current state.

 

If DHCP is turned on, actual current values of the reader’s IP address, subnet mask, default gateway, and DNS server are displayed on this page. Since these have been obtained from the DHCP server, they cannot be changed manually.

 

If DHCP is turned off, you can set values for these fields:

 

  • IP Address (in dotted notation) at which the reader is assigned.
  • Subnet Mask (in dotted notation) appropriate for the network the reader resides in.
  • Default Gateway (in dotted notation) appropriate for the network the reader resides in.
  • DNS server (in dotted notation) appropriate for the network the reader resides in.
  • MAC Address – Specifies the MAC address of the reader.
  • Web Server – This allows configuring the web server in either HTTP (Unsecure) or HTTPS (Secure) mode.
  • Shell – This allows configuring the Shell to either Telnet (Unsecure) or SSH (Secure) mode. The shell can also be set to disabled state.
  • File Server – This allows configuring the File server to either FTP (Unsecure) or FTPS (Secure) mode. The shell can also be set to disabled state.

Note: Your actual network configuration is not updated until you click Commit (see Save Changes.) If the Commit is not successful, the system should indicate the problem and allow you to correct it by repeating the operation. DHCP and IP address changes do not get affected until the reader is rebooted.

LLRP Settings

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This page supports setting the LLRP configuration on the reader.

 

  • LLRP Status – Shows the current state of the LLRP server on the reader. Indicates whether LLRP is running or not.
  • Operation Mode – Allows the user to choose the LLPR mode in the reader. Can be set to either “Server” or “Client”.

 

Configuration options when LLRP in the reader is in “Server” mode.

 

  • Client Port – Allows configuring the LLRP listening port on the reader. Default is 5084.
  • Connect Status – Indicates whether the client is connected or not. This button will be grayed out if there is not client connected. If an LLRP client is connected to the reader, this button will be enabled and clicking on the same will disconnect the client.

 

Configuration options when LLRP in the reader is in “Client” mode.

 

  • Server IP – Allows configuring the IP address of the server to connect to.
  • Client Port – Allows configuring the LLRP host port to connect to. Default is 5084.
  • Connect Status – Indicates whether the reader is connected to the LLRP host or not. This button toggles between “ConnectLLRP” and “DisconnectLLRP”. Clicking on “ConnectLLRP” will initiate a LLRP connection to the host server.

 

SNMP Settings

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This page supports setting the SNMP configuration on the reader. If the SNMP host is not set (or is not valid), no Network Status Events will be sent. If you want to receive Network Status Event notifications, you must supply a valid link in the

 

  • Send SNMP Trap to – Supports configuring the host IP address to which the SNMP trap should be sent to. If this is left blank, traps will not be sent to any host.
  • SNMP Community string – SNMP community string to be used for SNMP set and get.
  • SNMP Version – SNMP version to be used in the reader. Supported versions are “V1” and “V2c”.
  • Send Server Heartbeat – Send heartbeat message periodically to the configured SNMP host.

 

Note: Send SNMP Trap to and Send Server Heartbeat take effect immediately after doing “Set Properties”. However Commit changes needs to be performed to save the same persistently. The modified SNMP Community string and SNMP Version do not get affected until the reader is rebooted.

Set Date and Time

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The Date/Time page provides the interface for user to adjust the date and time value of this reader, or to specify an NTP server for the reader to synchronize with.

 

To specify an NTP server, enter your NTP Server’s IP address or name in the NTP Server Address box, and then click Set NTP Server Address. You must do a Commit for the change to take effect.

 

To adjust the time manually, select the appropriate value for the user’s local time, and click the "Set Date and Time" button. The reader's clock will be adjusted to the exact value provided if the operation is successful. Otherwise, an appropriate message will tell the reason for the failure.

 

The time zone (including use of Daylight Savings) can also be set from this page.

 

Note: The date/time and time zone changes take effect immediately, and do not require a Commit.

 

System Access

To ensure the controlled and secured access to Reader Administrator Console functions, you should designate which users and computers are authorized to have system access. You do this by setting up authorized user accounts. Only users logging in with a registered user name and password, can successfully access the Administrator Console functions.

Managing Users
Managing User Login and Logout

Managing Users (Add or Delete Users, Change or Reset Passwords, and Increase or Reduce Access)

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  • Add User – Select the “Add User” radio option. Type a valid user name and password, and select the desired privilege level for this user, then click the Add User button. A valid user name must be unique (no other user can be assigned the identical user name), and both user name and password must consist of at least one but not more than 32 alphanumeric characters. Also, user name and password are case-sensitive (for example, a password that is assigned to a user typed in all lower-case letters must be entered by the user at log-in in all lower-case letters.)

If successful, the new user name displays in the User List. If not successful, the system should indicate the problem and allow you to correct it by repeating the operation.

  • Modify User – Select the “Modify User” radio option. Select the user name in the User List and select the new access level to be set to the user. Click on “Modify” button to set the new access level to the user.
  • Delete User – Select the “Delete User” radio option. Select the user name in the User List, and then click Delete User. When you delete a user, you remove him or her from the system entirely. After a user has been deleted, a new user may be added using the old user name again.
  • Change Password – Select the “Change Password” radio option, and then select the user whose password is to be changed. Type the old password, and the new password (twice) on the Change Password page, and then click Change Password.

Managing User Login and Logout

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Users must “Login” and “Logout” of the system to ensure that: 1) System access is granted only to authorized users, and 2) Only one user is logged in at a time to ensure that multiple users don’t make conflicting changes to the system.

If the user performs no action for a period of time, he or she is automatically logged out of the system and must log in again to use the Administrator Console.

Reader Profiles

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The Reader profiles page shows the current profiles on the reader and allows the user to perform profile related operations.

Since the reader profiles page uses applet to connect to the reader, JVM support must be enabled on the browser for this page to function properly.

 

  • Available profiles on the reader – The set of currently available profiles on the reader is shown in this list.
  • Import – This allows the user to “Import profile onto the reader”. Clicking on Import button opens a file dialog allowing the user to pick a profile file (XML file) from the local PC and import it into the reader.
  • Export – This allows the user to “Export profile from the reader”. Choose one of the available profiles and click on Export button. The profile info is exported and can be saved in an .XML file onto the local drive.
  • Set Active – Allows activation of a selected profile. Select one of the available profiles and click on “Set Active”. This causes the content of the profile to be loaded and activated on the reader.
  • Delete – Allows deleting a profile from the reader. Choose one of the available profiles and click on the Delete button. This will delete the chosen profile from the reader.

Note: “Current Config” is a special logical profile that can only be exported to the PC. This cannot be imported, activated or deleted. * On the profile name indicates that it is the active profile.

Firmware Version and Update

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The Firmware page shows the current software and firmware versions and provides a facility to upgrade the software. 

The version section of the page currently has the following fields:

  • Hardware - The current version of the Hardware.
  • Reader Application - The current version of the Reader Application software.
  • OS - The current version of the Operating System build.
  • MAC - The current version of the MAC firmware.
  • Monitor - The current version of the Monitor utility.
  • Radio API - The current version of the Radio API.

 
Zebra RFID reader supports two different methods of updating the firmware.

·        FTP / FTPS Server Based.

·    FTP / FTPS Server - This tells the reader where to get the Current Updates for the Reader software and the response file containing the names of the partitions to be updated, as well as the partitions themselves. Note: the static IP address (not domain name) must be used in this link, beginning with ftp:// (or ftps://).

·    User Name User Name must be provided for appropriate access to the FTP / FTPS server.

·    User Password The password for the above FTP / FTPS User Name.

After the "Start Update" button is clicked, the reader will fetch the OSUpdateutilityX_Y_Z.zip(X, Y, Z represents the Release numbers ex 3.1.6) containing osupdFalcon.exe, the Response.txt file, and the FlashUpdateUtility.dll files. The application is then shut down; the files mentioned in the Response.txt file are downloaded, validated, and then programmed into flash. The reader then reboots on its own. If all the files are not downloaded or are corrupted during the download for any reason, they will not be programmed into flash, and the old partitions will remain.

In case of any failure during the firmware upgrade process, reader gets rebooted and recovery OS is launched. The recovery OS retries an automatic firmware upgrade by using previously supplied credentials. If the FTP server is inaccessible for the auto recovery, then auto recovery is aborted and a recovery OS web console will be displayed. FTP server name, user name and password must be supplied and “Start Update” button must be clicked to start the firmware update process. Recovery OS does not support security features like "HTTPS and FTPS" and hence HTTP mode must be used to connect the reader and FTP based firmware update must be used.

Note: Downloading all the partitions and programming onto flash takes about 15 minutes. The reader should not be rebooted or powered off while the green LED is blinking.

·        File Upload Based.

This method of firmware upgrade allows the user to browse (By clicking on “Choose” button) and choose a cab file that contains the incremental updates for the reader partitions. Clicking on “Start Update” loads the firmware onto the reader and writes the new files onto the flash.

In either of the above methods the current firmware update progress is shown in the same page. Once the necessary partitions have been upgraded the reader reboots with a message “Reboot” to indicate that the firmware upgrade is complete.

Save Changes (or Revert to Backup)

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When you add or make modifications to the logical view of your Reader Network using the Zebra RFID reader Administrator Consoles, the changes are not immediately applied to your underlying physical Reader and network connections.

You must click the Commit button on the Commit/Revert page to save the changes to the Zebra RFID reader configuration file, and to update the running physical Reader Network.

While a successful update may take up to a minute to complete, your system will continue to operate with only a brief one- or two-second period pause.

If you decide NOT to commit the changes to the Server’s configuration file that you’ve made to the Reader Network during this session, click the Discard button and your most recent changes are discarded.

System Log

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The System Log page provides an interface to see the log information stored in the reader. There are two types of log information.

One is the System Log, which includes the log information generated by the reader's internal instructions. This is a circular queue which can hold a maximum of 200 records.

The other one is the Access History. This provides a history log for the access to this reader. Every successful access to the reader through the web interface will be recorded in this log.

 

This is also a circular queue which can hold a maximum of 20 records.

Shut Down and/or Restart the Reader

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In order to protect the integrity of the data in the reader, it is strongly recommended to gracefully reboot the reader through this interface when it is necessary.

 

Click the Shutdown link to display the Shut Down System page. Click and check the Please confirm checkbox to indicate that you understand that you are about to shut down and/or restart the system, which may interrupt normal system operation. 

Select either Restart or Shut Down from the What do you want to do drop-down list, and then click Go.

 

The Restart option will let the reader save the user data and then restart.

 

The Shut Down option will let the reader save the user data, stop all reader functionalities and then wait to be powered off.

 

This page also provides an option to “Enable/Disable” watchdog on the reader.

 

 

Error Messages and Resolutions

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Operation failed.

Cause: A user operation did not complete, typically due to invalid input.

Resolution: Validate all of your inputs, and then retry the operation. If it is not successful, contact Zebra Customer Support.

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You have entered an invalid User Name and/or Password - Try again.

Cause: The User Name and/or password that you typed are not found in the system, or do not match the current user registry.

Resolution: Retype your login information to ensure its accuracy. If it is not successful, contact your site's System Administrator to add/edit your user account.

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Your session has Timed-out - Log in again.

Cause: The current session was inactive beyond the timeout period, so the system automatically logged you out.

Resolution: Log in again. As a security precaution to protect against unauthorized system access, you should always log out of the system when you are done using it.

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Invalid Name.
The User Name is not correct.

Cause: The User Name that you typed does not match the current user registry (may be illegal characters, too long, too short, unknown or duplicate.)

Resolution: Retype your User Name to ensure its accuracy.

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The user name has already been used.

Cause: The User Name is duplicated when adding a new user to the user registry

Resolution: Retype a new User Name.

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Not a legal IP address (1.0.0.0 - 255.255.255.255).
Cannot reach the specified IP Address.
The SNMP Host Link is not valid.

Cause: The IP address that you entered is either formatted inaccurately or cannot be accessed (pinged).

Resolution: Correct any typos in the IP address, and make sure your Host device is connected and online.

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Invalid network mask.

Cause: The network mask that you entered is formatted inaccurately.

Resolution: Make sure you get the correct network mask from network administrator and type it in correctly.

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Invalid SNMP version number.

Cause: The version number for SNMP protocol is not a supported version.

Resolution: Use version number 1 for SNMP version 1, and 2 for SNMP version 2c.

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Invalid Serial Number (0000-0000-0000-0000).

Cause: The serial number that you entered is formatted inaccurately.

Resolution: Correct any typos in the serial number.

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Invalid Description.

Cause: The description you entered contained invalid characters ( <,>,or').

Resolution: Correct the description.

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Invalid Password.

Cause: : The password that you typed does not match the current user registry (may be illegal characters, too long, or too short.)

Resolution: Retype your password to ensure its accuracy.

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Cannot delete the admin user account.

Cause: You may have tried to delete the "admin" user account.

Resolution: No action. The operation is ignored because the system will not allow deletion of this user account.

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This Name has already been used.
This Serial Number has already been used.
This IP Address has already been used.

Cause: The Name, Serial Number, or IP Address that you entered already exists in the system.

Resolution: Type a unique value for the new Name, Serial Number, or IP Address.

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You must select an item from the list.

Cause: The system requires that you select an item from the list box before continuing.

Resolution: Select an item from the list box, and then continue.

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Last command is still pending. Try again later.

Cause: The system has not completed processing the previous command.

Resolution: Wait a few moments for the previous command to complete, before sending another command.

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Another Administrator is currently logged in. Try again later.

Cause: The system will not allow more than one Administrator to log in at a time.

Resolution: Wait until the other Administrator logs out (or times-out) before you log in.

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Backup configuration file does not exist.

Cause: The system cannot revert to a backup of the current configuration unless a backup file exists.

Resolution: Commit the new configuration to create a backup file.

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Failed to confirm the new Password.

Cause: The system requires that you type your password identically two times.

Resolution: Retype your password twice to ensure its accuracy.

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Reader Network configuration change(s) have not been saved.

Cause: The user has requested to log out prior to committing/reverting the changes made during their session.

Resolution: Select one of the Commit/Revert options.

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The new Password is the same as the old one.

Cause: The system requires that you type a new password (that is different from your existing password) during the Change Password operation.

Resolution: Type a new password that is different from your existing password.

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The old Password is not correct.

Cause: The system requires that you correctly type your existing password during the Change Password operation.

Resolution: Retype your existing password to ensure its accuracy.

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Commit Finished - New Configuration Changes have been accepted.
Discard Accepted - Configuration reverted to last committed version.
Operation was Successful

Cause: You asked the system to perform a function.

Resolution: No action required. The system is reporting that your request was accepted.

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Unspecified error occurred - code: ####

Cause: A specific error message is missing for the given status code.

Resolution: Note the code number, and contact Zebra Customer Support.

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The page that you requested was not found.
Internal Web Server Error.

Cause: The system experienced an internal web server error.

Resolution: Contact Zebra Customer Support.

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Request method was NULL.
No query string was provided.

Cause: The system does not permit a proxy program to be executed from the command line rather than the web server.

Resolution: No action required. The system is reporting that this action is not permitted.

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Content length is unknown.

Cause: The system cannot accept an incorrectly formatted HTTP POST request (from an unsupported Browser application.)

Resolution: Use a GET request instead, or update your software.

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Couldn't read complete post message.

Cause: The system stopped a POST operation before completion.

Resolution: Retry the operation, and allow it to complete.

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Unhandled reply type.

Cause: The system generated an unexpected value.

Resolution: Contact Zebra Customer Support.

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Failed to open port.
Failed to connect.
Failed to transmit.
Failed to receive.
Error during Receive of Command.

Cause: The system experienced an internal network failure.

Resolution: Contact Zebra Customer Support.

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Invalid Device Address.

Cause: The device address info (parent) is invalid, missing, or formatted inaccurately.

Resolution: Retry the operation. If it is not successful, contact Zebra Customer Support.

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Command parsing state error.
Missing argument for the command.
Command internal type cast error.
Missing operator.
Unknown operator.

Cause: A command has been formatted inaccurately.

Resolution: Contact Zebra Customer Support.

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The action must be confirmed.

Cause: The requested action must be confirmed by user before it is actually executed

Resolution: Select the confirmation option when issue this request.

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Third Party Software

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Zebra RFID reader uses third party open source software for some of the software components. Click here for license details and acknowledgement.

 

© Copyright 2008 Zebra Technologies.  All Rights Reserved