Zebra’s mobility applications for retail improve your customers’ experience and increase the efficiency of your operation
Improve your customers’ experience and boost the efficiency of your operation
Zebra Commerce mobility applications are a suite of in-store mobile applications that extend enterprise systems, services, and brand to activities in the aisle and to customers in the store.
Mobility applications run on tablets, smartphones, and other mobile devices, helping to drive in-store productivity while at the same time providing a more shopper-centric customer experience. Together, they immediately empower store associates to impact customers and operations.
Zebra has designed its suite of applications with flexibility in mind, so customers can combine only those which will impact their business the most.
Zebra works with its partners and resellers to deliver and integrate mobility applications quickly and seamlessly, and our mobility application server has been designed so that applications work across all mobile platforms.
Sales Suggest provides detailed product information, graphics, recommendations, and alternatives to the sales associate. It truly empowers the associate to be a product and supply chain expert.
This is the heart of the "endless aisle" - the ability to find the product the customer is looking for in the style, size and colour they want, regardless of where it is in the supply chain. Combine with Sales Request and the sales associate can ask for an item from the stock room and have it brought to them on the floor.
Sales Request integrates with the Item Search application enabling the sales associate to "request" another associate pull the product from the stock room or another location on the sales floor. The sales associate can maintain face-time with the customer in the sales process and dramatically reduce customer walk-away. When Sales Request is used along with Mobile Checkout, the sales associate can close the transaction at that moment.
Mobile Checkout is Zebra's implementation of what has become known as a mobile point of sale (POS) solution. Mobile Checkout provides a "shopping cart" approach that allows the sales associate to check-out the customer’s purchases. Mobile Checkout is often used in conjunction with the Zebra Payment Gateway application.
ESCORTED GIFT REGISTRY
Escorted Registry is a next generation gift registry solution for the store. It takes list creation to a new level by adding detailed product information, graphics, and a web-like experience. In addition to list creation, Escorted Registry provides shoppers the ability to use a mobile device while shopping against a registry list. The shoppers can validate the requested items, receive detailed product information, and identify other related items.
MARK DOWN / RE-TICKET
Markdowns direct the associate in revising the prices on item tags and shelf tags. Re-ticketing enables the creation / re-creation of tag, hang tag, shelf tag, or self-service ticket on the floor.
Price Activation involves changing the prices on the floor with the real-time notification to the point of sale (POS) sytem that the new price is now in effect.
Cycle Counts performs counts based on lists or scope (e.g., department) on your mobile device. These lists are built and sent from other company systems, and the count can be directed or an ad-hoc count.
Mark Out-of-Stock (MOS) is used to delete items from store inventory with appropriate reason codes, all from a mobile device.
Transfers provide consolidated functionality to transfer merchandise from store to store, from the store to the DC, or to fulfill vendor recalls to send merchandise from the store.
Receiving enables the store to receive inventory in a number of ways at the store.
- Truck Receiving — Receive goods at a truckload level.
- Carton Receiving — Receive shipments at a carton level. Carton auditing is provided to check selected cartons (or all) at an item level.
- Item Receiving — Receive shipments by item. This functionality can be used to audit cartons or receive and record unexpected shipments.
- PO Receiving — Receive goods by purchase order.
STOCK ROOM MANAGER
Stock Room is a set of interdependent applications that enable the store to manage its stock room in a way that is similar to a warehouse. Areas or bins are defined as storage locations in the system and the mobile application manages the inventory in those locations. This is a critical component for applications such as Sales Request, where the system needs to know the pick location of the product. This can also be extended to the sales floor to provide floor-level location information.
The sales associate scans an item and is presented with accurate pricing, a detailed description, stock status, sister store status (if available), graphics, and more. Tabs are used to enable the retailer to extend this information into installation instructions, warranty information, and product performance history. The goal is to empower the sales associates as a product expert regardless of their personal knowledge of the item.
STORE PROOF OF DELIVERY
The Store POD application enables store-to-consumer and store-to-business deliveries that are integrated with inventory control and have full trip and delivery management, with signature capture capabilities.
ALERT TASK MANAGER
The Alert Task Manager is not a separate application. Rather, it is a system engine that can broadcast alerts to users who are registered to receive them. Tasks can be accepted by the user, which launches the appropriate application. Because the engine drives inter-dependencies of many Zebra Commerce applications, it also provides tremendous benefit. Contact a Zebra Commerce sales representative to find out more.