Card Technical Training Course Curriculum and Schedule

Zebra offers our reseller partners comprehensive technical training in the repair and support of Zebra card printers. Our factory training programme provides thorough instruction, based on years of experience in operations, applications, maintenance, and technical support.



Retransfer Printers
(ZXP Series 8)

Performance Class Printers 
(P330i, P330m, P430i)   

Security Class Printers 
 (P630i, P640i)

Direct-To-Card Printers 
(ZXP Series 3)



Agenda of Training for Value and Performance Class Printers

(Training will begin at 8:30 AM each day)

This two day class is designed to give the user a complete orientation to the Zebra Value and Performance Class printers. The class will help Service Technicians become power users of the printer, allowing them to become more productive with Zebra printers. Discussion of the theory of operation (how does it work), to use and care, including general maintenance of the printers will be covered. The class is scheduled over two days and consists of both lecture and hands-on practice. Attendees will also be allowed to ask questions and receive instruction in areas that they would like better understanding. The class is designed to give personal attention to your individual needs.

Day One

  • Welcome and Introductions
  • Review of Zebra Card Printing Solutions and Products
  • Card Printer Theory of Operation
  • Media for the Value and Performance Printers
  • Printer Drivers Installation and Use
  • Printer Firmware Upgrade/Downgrade Process
  • Escape Command Programming
  • Hands-on User Training (Operator maintenance and adjustments)
  • Hands-on User Training (Operator Teardown and Repair)
  • P110i Card Printer and Options
  • P120i Card Printer and Options
  • RMA Process and Procedures
  • Review (Q & A), and Comments

Day Two

  • Magnetic Encoder/Encoding
  • Introduction to Smart Card
  • Escape Command Programming
  • Printer Heat Table Options
  • Hands-on User Training (Operator maintenance and adjustments)
  • Hands-on User Training (Operator Teardown and Repair)
  • P330i Card Printer and Options
  • P430i Card Printer and Options
  • Review of the Service Manual
  • Review (Q & A), Evaluation and class wrap up



Agenda of Training for Security Class Printers

(Training will begin at 8:30 AM each day)

This one day class is designed to give the user a complete orientation to the Zebra Security Class printers. The class will help Service Technicians become power users of the printer, allowing them to become more productive with Zebra printers. Discussion of the theory of operation (how does it work) to use and care including general maintenance of the printers will be covered. The class consists of both lecture and hands-on practice. Attendees will also be allowed to ask questions and receive instruction in areas that they would like better understanding. The class is designed to give personal attention to your individual needs.

Day One

  • Welcome and Introductions
  • Review of ZXP7 Card Printer and Options
  • Media for the Security Printers
  • Printer Drivers Installation and Use
  • Hands-on User Training (Operator maintenance and adjustments)
  • Review of the Service Manual
  • Review (Q & A), and Comments


Domestic Classes begin promptly at 8:30 AM



AGENDA OF TRAINING FOR ZXP 8 PRINTER

(Training will begin at 8:30 AM each day)

This two day class is designed to give the user a complete orientation to the Zebra ZXP Series 8 retransfer card printer. The class will help Service Technicians become power users of the printer, allowing them to become more productive with Zebra printers. Discussion of the theory of operation (how does it work) to use and care, including service maintenance of the printers will be covered. The class is scheduled over two days and consists of both lecture and hands-on practice. Attendees will also be allowed to ask questions and receive instruction in areas that they would like better understanding. The class is designed to give personal attention to your individual needs.

Day One

  • Welcome and Introductions
  • Re-Transfer Card Printer Theory of Operation
  • Media for the ZXP 8
  • Printer Driver Installation and Use
  • ZXP Toolbox Use
  • Hands-on User Training (Operator maintenance and adjustments)
  • Printer Assembly
  • Review (Q & A), and Comments

Day Two

  • Continuation of Printer Assembly
  • Review of ZXP 8 Printer and Options
  • Common Adjustments
  • Review of the Service Manual
  • Review (Q & A), Evaluation and class wrap up



INTERNATIONAL TECHNICAL TRAINING

For information outside the U.S. please contact the appropriate regional office below:
Europe, Middle East and Africa Training Contact 
John Pavan
jpavan@zebra.com

Register for EMEA Technical Training
Asia Pacific Training Contact 
APAC Tech Support
tsasiapacific@zebra.com



REGISTRATION FOR AMERICAS TRAINING

Online Registration

There is a $525.00 nonrefundable registration/documentation fee per student. For Americas training, payment can be made by P.O. or check to:
Zebra Technologies
Once you have decided on which dates you wish to attend please complete the Online Registration form.
Confirmation in the class will be emailed to you within 5 working days. In addition, 10 working days prior to the training session you will receive an enrollment email with directions to the class location and class hours.

  • All travel, accommodation and meals are the responsibility of the attendees
  • Each class is limited to a maximum of 15 people, confirmation for enrollment will be determined based on receipt of payment for registration
  • Zebra reserves the right to cancel any class when there are fewer than eight registered attendees 30 days prior to the start date of the class


On-Site Training and Custom Courses 
On-site training and custom courses are also available and may be customised to fit your specific needs.

Zebra Technologies Card Printer Division Training Contact
Robert Barselou 
rbarselou@zebra.com

Let Zebra help you design a
solution to meet your needs.