Field Sales / Direct Store Delivery

Interact Effectively With Customers

Grow Your Customer Base 

Your brand, your customer base and the field workers who support them are three of your most valuable assets. When field workers can perform pre-sales, sales, and route accounting activities; more effectively interact with customers; and more immediately respond to their requests and requirements, they can sell faster and grow customer bases.

In a hyper-competitive market, access to reliable and differentiated technology solutions can allow you to achieve peak efficiency leading to greater profitability and cash flow.

Situation

At each customer site, field workers handle the complete sales cycle — from the ordering process to the delivery of product, invoicing, returns, merchandising and the general management of the customer relationship.

When you don’t have real-time visibility into inventory and planogram compliance or site-specific competitive tactics, you’re not optimally prepared for a sales call. You may also miss out on valuable opportunities to cross-sell and up-sell.

And lack of real-time order management could cause delays in product availability that leaves retail shelves empty. The result? Lost sales for your customers and you.

Solution

Field Sales and Direct Store Delivery (DSD) solutions equip your personnel with purpose-built mobile devices so they can effectively respond to customer requests and requirements.

Agility is improved using real-time visibility to take advantage of new opportunities, optimise product mix and immediately counter competitive threats.

Field workers can perform pre-sales, merchandising, sales and route accounting activities, accept payments, issue credits, capture customer signatures, and more effectively interact with customers.

With access to a wealth of product information, including available inventory, pricing and any current promotions, field workers are better prepared to provide superior customer service boost sales.

Results

  • New products sold faster and more often
  • More sales opportunities per shift
  • Greater predictability and visibility in buying signals / demand forecast
  • Differentiated and compliant brand positioning and experiences
  • Higher effectiveness/impact of marketing spend
  • Increased customer bases
  • Enhanced customer satisfaction
  • Improved free cash flow



Recommended components for Field Sales/Direct Store Delivery

Each solution combines industry-leading hardware and accessories, custom software from our App Development Community and the best partner network to implement and service.

Hardware

TC55 TOUCH COMPUTER

To get the job done, your workers need rugged, reliable, remote access to real-time data.
The TC55 Touch Computer capitalizes on the latest technological advancements, aesthetic appeal and usability of popular personal devices.

HANDHELD COMPUTERS

Single-device simplicity designed for field workers results in handheld technology that extends organizational knowledge instantly and accurately.

MOBILE PRINTERS

Zebra mobile printers provide portable printing for all your barcode needs. Price labelling, warehouse management and retail are just a small sample of application covered by Zebra mobile printers.

ET50/ET55 Tablet

Get the best of both worlds: consumer styling for your workers plus all the enterprise class features and options to meet business needs.

MOBILITY DNA

Connect every strand of your mobility platform for a simplified, integrated solution using our full line of mobile computers, off-the-shelf, end user apps, robust administration utilities and effortless app development tools.

DX30 / SMARTDEX SOLUTION

The wireless DX30 eliminates cable failures, while our SmartDEX application runs on your Zebra mobile computers, delivering plug-and-play operation and improved transmission reliability.



Services

Zebra Support

Our services help you through each phase of your technology's lifecycle so you can plan your communications solution to fit your organisation's current and future needs.

LET ZEBRA HELP YOU DESIGN A
SOLUTION TO MEET YOUR NEEDS