Customer Experience


Now, more than ever, you have a narrow window to win over prospective customers. Zebra's unprecedented data capture and analytics capabilities allow you to understand what makes your customers tick and develop innovative ways of serving and interacting with them. Gain insights that personalise shopping, turn retail environments into experiences and allow shoppers to navigate your products with ease.

Customer Experience Solutions

Customer Self Service

Zebra’s self-service solutions allow you to empower your guests with in-store product locations and price checking, gift registries and self-checkout kiosks.

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Click and Collect

From enhancing in-store operations to back office fulfilment and managing returns, Zebra helps you deliver Click and Collect profitably.

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Point of Sale

Process payments efficiently and accurately anywhere with mobile and fixed POS solutions.

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Staff Enablement

Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experience.

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Couponing, Gift and Loyalty Solutions

Build customer loyalty by offering a more personal experience through intelligent rewards programmes, gift registries, and coupons.

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Personal Shopping Solution

Zebra’s Personal Shopping Solution allows customers to scan their own items as they shop, resulting in efficient bag packing and faster check out.

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See how some of our customers are using Zebra solutions

The Sting

Discover how this Dutch retailer is enhancing the customer experience.


Looking for a similarily progressive company with end-user centric devices to pair with, Localz rolls out it's 'Iconomy' solutions. These focus on fulfilling the needs of the customer as an individual.

Using Computer with credit card

Click & Collect

Customers are embracing the ability to buy online and pick up in store, but making Click and Collect profitable remains challenging. From enhancing in-store operations to back office fulfillment and managing returns, Zebra has a portfolio of solutions that improve efficiency and reduce costs.

Retail employee using Zebra tablet to help customer.

Zebra’s 2019 Shopper Vision Study

Our global research study uncovers the new retail transformation that’s pushing retailers toward delivering unique consumer experiences through in-shop mobile technology.

Zebra will help you design
a Customer Experience Solution to meet your needs