Customer Experience

PUTTING CUSTOMERS FIRST.

Now, more than ever, you have a narrow window to win over prospective customers. Zebra's unprecedented data capture and analytics capabilities allow you to understand what makes your customers tick and develop innovative ways of serving and interacting with them. Gain insights that personalise shopping, turn retail environments into experiences and allow shoppers to navigate your products with ease.


Customer Experience Solutions

Customer Self Service

Zebra’s self-service solutions allow you to empower your guests with in-store product locations and price checking, gift registries and self-checkout kiosks.

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Click and Collect

From enhancing in-store operations to back office fulfilment and managing returns, Zebra helps you deliver Click and Collect profitably.

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Point of Sale

Process payments efficiently and accurately anywhere with mobile and fixed POS solutions.

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Staff Enablement

Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experience.

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Couponing, Gift and Loyalty Solutions

Build customer loyalty by offering a more personal experience through intelligent rewards programmes, gift registries, and coupons.

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Personal Shopping Solution

Zebra’s Personal Shopping Solution allows customers to scan their own items as they shop, resulting in efficient bag packing and faster check out.

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See how some of our customers are using Zebra solutions

Tesco

Self-service checkouts have been a great success with around 40% of Tesco’s 30 million customers per week choosing to use them every day. See how you can enhance your customer's experience by enabling a Personal Shopping Solution in your store. 

online credit card transaction

IS YOUR CLICK AND COLLECT PROFITABLE?

This eBook looks at three steps to Click & Collect heaven, with clear examples of best practice and case studies around how leading retailers have made Click & Collect work for them – profitably.

doddle store customer service window

Zebra's 2017 Retail Vision Study

Learn about the technology trends shaping the future of the global retail industry. Zebra's global research study reveals the high-tech moves retailers across the globe are making to simplify, enliven and customize the shopper experience.

Zebra will help you design
a Customer Experience Solution to meet your needs