Retail Customer Experience

Keep Customers Engaged

Today's shoppers are increasingly more connected 

Whether shopping online, in your store, or on a mobile device, customers expect access to the same wealth of information and a consistent experience across all channels.

Our self-service solutions provide the information shoppers want – when and where they want it – to make shopping an engaging experience. Give your customers in-store access to technology so they can find the information they need to make a buying decision.


Most of the customers entering your store today are carrying a smartphone, and many of them now want to do more than scanning or price lookups.

From creating a gift registry, finding an online version of the coupon they left at home to getting detailed information about a large, difficult-to-stock item, they want options to connect to your website, access their history and learn about promotions.


Empower your shoppers with integrated applications that enable mobile shopping, product location and price checking, along with self-service options including “extended aisle,” gift registry and self-checkout.

Enable your customers to use kiosks, store-provided mobile devices or their own smartphone to check prices, get product information or find an associate at the exact moment they want one.


  • Help shoppers find the products they are looking for and suggest related items to complement their primary purchase
  • Give customers up-to-date information before they pay with scanning options
  • Improve shopper satisfaction with smarter merchandising and stocking decisions

Recommended components for your solution

Each solution combines industry-leading hardware and accessories, custom software from our App Development Community, supplies to withstand the conditions of your manufacturing facility and the best partner network to implement and service.



By providing your customers and employees with immediate access to timely information, Interactive Kiosks help you enhance customer satisfaction while reducing operational costs.


Zebra's configured WLAN solutions unleash optimal in the performance of your networks, devices and applications, optimizing these interconnections with the broadest portfolio of voice, data and video solutions.


The MPact Platform for Mobile Marketing is the only indoor locationing platform to unify Wi-Fi® and Bluetooth® Smart technology to capture more analytics, accuracy and insight. Learn which aisles and products customers prefer, their shopping history and what influences their buying decisions to create interactions that lead to transactions.


Zebra Services

Our services help you through each phase of your technology's lifecycle so you can plan your communications solution to fit your organisation's current and future needs.



Zebra Will Help Design a Solution
to Better Meet Your Needs