Success Stories & Resources



Success Stories

TESCO: SCAN AS YOU SHOP

Learn how over 700,000 customers used Tesco's Scan as you shop across 300 stores.

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Wickes: Electronic delivery management system

Handheld barcode scanners saved this retailer £250,000 a year.

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Carrefour: Increases loyalty with in-store scanning

Find out how Carrefour increased customer loyalty and attracted new shoppers with in-store scanning.

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River Island: Store of the future

Technology investment reaped the benefits for this progressive high-street retailer.

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Go Outdoors: Improving customer experience

Find out why handheld digital scanners were a breath of fresh air for this outdoor retailer.

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Feneberg: System modernisation

Learn how this mid-sized regional supermarket achieved its goals of quality product and service over scale of operation.

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Shoe Zone: Picking efficiencies gained

Discover the significant benefits of a hands-free warehouse scanning solution for this footwear retailer.

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Globus: Retail Innovation

See how the implementation of the Zebra TC70 helped this German company innovate their business.

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BIOCOOP

Biocoop speeds up checkout and manages stocks at its first ‘zero packaging, zero waste’ pop-up shop

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PRENATAL

Dutch retailer Prenatal adopts Zebra Technologies’ MC40 for fast, accurate in-store inventory counts

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John Lewis

Mobile Computers and Wi-Fi from Zebra increase capacity of John Lewis’s click and collect by 30%

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RESEARCH

CONSUMER SHOPPER HABITS

Keynote retail research into customer expectations and experiences, and retailer technology usage, giving you invaluable insight.

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'One Store One Experience’

How to use new retail technology to get closer to customers, raise satisfaction levels and gain competitive advantage.

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European Retail Research

Keynote retail research into customer expectations and experiences, and retailer technology usage, giving you invaluable insight.

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Order fulfilment

How retailers are gaining retail supply chain visibility and increased customer satisfaction.

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E-Books

Customer loyalty top tips

This e-Books outlines five ways to enhance retail customer loyalty and your bottom line.

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Optimising your brand

e-book exploring how retail technology can transform operations and the in-store customer experience.

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INFOGRAPHICS

Delivering in-store customer experience

The retail delivery experience can make or break customer relationships. This infographic highlights the changes.

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Mobile retail solutions

Find out what shoppers want, and how retailers are adapting to provide it.

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Retail and the IoT

What does it mean to be able to see everything everywhere? Get some pointers.

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'One Store, one experience’

Create personal shopping experiences with Zebra's One Store vision.

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Flawless Fulfillment

When brands need to offer convenient ways to buy and receive goods, automation and RFID are 2 of the keys to success.

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VIDEOS

The future of retail

See how to combine retail technologies and channels to create a more consistent and personal shopping experience.

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The customer-centric approach

In this video we explore the changing landscape of multi-channel retail and how to successfully navigate it.

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One Store in multi-channel

Video exploring the changing landscape of multi-channel retail and how to navigate it.

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BLOGS

Retail customer data

Reach retail customers through their mobile devices using in-store wireless and real-time big data analytics.

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Delivering a consistent brand experience

Bringing online and in-store together to create a more unified and satisfactory customer experience.

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A better customer experience

Retail customers experience omni-channel retailing, regardless of whether they are online or in-store, so everything needs to stack up.

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Customer engagement via kiosks

How self-serve retail technology has evolved and the opportunities it currently presents.

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Tracking retail delivery history

How legacy systems need to change to offer retail customers the right delivery options.

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Warehouse management

Introducing innovative new barcode scanning technology that can increase worker productivity by 14%.

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Retail analytics

Exploring the balance between offering a personalised retail experience and being intrusive.

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Customer personalisation: the right way

Learn how not to do the personalised retail experience in this blog article.

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The multi-channel retailing experience

Customers see products, not channels. What happens when the in-store customer experience and online retail journey collide?

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What is One Store, one experience?

Blog article outlining our omni-channel approach to putting the customer first, and how to do it.

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The buying experience

What went wrong with this shopper’s trip to a local garden centre?

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RETAIL SOLUTIONS

Retail Customer Experience

Zebra Technologies Retail Customer Experience Solutions provides the information needed to enable customer self-service in your store.

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Customer Engagement

Improve retail customer engagement with enterprise-class handheld computers, interactive kiosks and guest Wi-Fi.

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Couponing & Gift Registry

Boost your customer retention efforts with Zebra's desktop and self-service kiosk printers.

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Card Printing Solutions

Reward customers and improve business with Zebra's membership card printing solutions, gift cards and loyalty card printing.

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Inventory Management & Merchandising Solutions

Zebra's Inventory Management solutions ensure that the products that shoppers want are on the shelf when they want them.

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Staff Communications

Connect store associates and your distribution centre workers with integrated voice and data across devices and networks with Zebra’s Workforce Connect software.

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Wireless Communications Solutions

Keep associates ready with Zebra's fast, reliable, flexible and secure Wireless Communications Solutions.

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Device & Network Infrastructure Management

Empower your IT team with Zebra’s infrastructure management solutions that remove the drudgery of mobile solutions and device management.

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Point of Sale Solutions

Improve customer experience with Zebra Point of Sale Solutions (POS) because sometimes, the retail POS is the only interaction customers have with you.

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Warehouse Management Solutions

Zebra brings you end-to-end warehouse management solutions — from mobile devices to the wireless Wi-Fi networks and RFID infrastructure.

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Fleet Management & Delivery

Zebra's Fleet Management & Delivery solutions can help you to respond to rising fuel costs and increased customer service expectations.

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Field Sales / Direct Store Delivery

Enable field workers to perform pre-sales, sales, route accounting activities and more effectively interact with customers using Zebra Technologies Solutions.

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WEBINARS

Big data in retail

This webinar cuts out the hype and gives you the practical advice you need on how to use Big Data.

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