Brian Wallace
General Manager of Banking, Reflexis Systems, Zebra Technologies
Views expressed on author’s social media accounts do not necessarily reflect those of Zebra Technologies.
Brian Wallace serves as the General Manager of Banking at Reflexis, which was acquired by Zebra in 2020. He has over 20 years of experience developing and executing operational strategy and technology solutions across both retail and banking.
Brian founded the Branch Workforce Planning team at JPMorgan Chase, transforming its capabilities to deliver improved scheduling practices, regulatory compliance, wait times and customer satisfaction. While at The Home Depot, Brian was responsible for over $250MM of cost savings through driving efficiencies across store operations, supply chain, and merchandising.
Most Recent Posts by Brian Wallace

If You Want to Streamline Operational Processes at Your Bank Branches, You Must Simplify Communications and Tasks. These Changes May Help.

How Bank Managers Can Improve Execution, Communications, and More by Doing Less

Appointment Banking is on the Rise. Are You Taking Full Advantage of this Business-Boosting Opportunity?

Two Reasons Why It’s Time for Branch Networks to Adapt Their Mobile Workforce Platforms, Plus Eight Things to Confirm When Choosing a Solution

How to Keep Bank Branches Running Optimally, Even with Leaner Staffing

How Multi-Site Scheduling Can Optimize Branch Staffing and Improve the Customer Experience
