Mobile Workforce Management Software

Creating a focused workforce is one of the larger costs of doing business. With Mobile Workforce Management Software, you can provide your workers with an up-to-the-minute, prioritized task list and help ensure a productive shift every time. Tasks are automatically delivered to the mobile device of the worker best suited for the job, monitored until they're completed and automatically escalated when needed – no manual intervention required. 

Manager Dashboard

Provides a snapshot of tasks and workers on the Zebra ET1 Tablet and mobile computers.

Scan-to-Start

A scan of the barcode on a product or asset within your facilities returns an appropriate template for fast and easy task creation.

Flexible Input Sources

Through the External Systems Interface, enterprise IT and partner systems or sensors can interact with the Mobile Workforce Management, enabling the extension of tasks generated by these applications to mobile devices.

Works with Many Different Mobile Devices

Works with a wide variety of Zebra mobile devices, including the groundbreaking SB1 Smart Badge, tablets, handheld mobile computers, kiosks and more.

Template-based Task Creation

Company-defined forms enable rapid creation of tasks.

Automatic Intelligent Task Dispatch

Identifies the worker or workgroup most qualified for a specific task and then factors in availability, skill set and other criteria.

Local Language Support

Task title and task details can be delivered in the user’s preferred language

Comprehensive User Task Management Functionality

Users can accept tasks, pause and resume in the event of an interruption, decline tasks and indicate when tasks are complete; tasks that are declined may be automatically returned to the task pool for reassignment.

Integrates with Other Retail Systems

Mobile Workforce Management is designed to work with other Partner and customer IT systems such as Time and Attendance Scheduling, Corporate Workforce Management, PLC (Programmable Logic Controllers), industry-specific systems, Video Analytics, HVAC/Refrigeration, Self-Service Kiosks and other systems.

Reporting and Metrics

Standard ready-to-use reports provide information on users, tasks, templates, system information and more; custom reports are easily generated.

 


SOFTWARE FEATURES
Minimum server requirements
  • 3 GHz processor (dual processor); 4GB memory; 150GB
    hard drive space
Supported environments
  • Windows Server 2008 with SQL Server 2008 R2 or Oracle 11g
    Windows Server 2012 with MS SQL Server 2012
    IIS and .NET 4 also required
Admin client
  • Microsoft IE 8/9, Google Chrome or FireFox Web Browser; recommended display resolution: 1680 x 1050 minimum resolution display
Worker/Manager client
  • Motorola Solutions Rho Elements Environment with Multi-Instance Support (See Release Notes for supported devices, compatible RhoElements versions, respective display resolutions and other MWM detailed specifications.)





Zebra Support Portal

Get instant access to information and resources to keep your products operating at peak performance.

Find access to tools for repair requests and repair status as well as:

  • Product manuals
  • Software downloads
  • Knowledge articles