CONNECT TWO-WAY RADIO USERS TO VIRTUALLY ANY WORKER CARRYING ANY TYPE OF MOBILE DEVICE
Radio Link Express allows you to eliminate the barrier between your two-way radio system and your other voice communication solutions, enabling seamless push-to-talk instant communications between your entire team. Two-way radio users can now easily reach other workers carrying different types of mobile devices operating on the Enterprise Wi-Fi network — including Zebra mobile computers, EWB100 communicators and SB1 smart badges, all running the Push-to-Talk Express application.
HIGH PERFORMANCE, LOW COMPLEXITY
Radio Link Express runs on the Mobile Extension Feature Appliance or NX 4500/6500 platforms, which together with the Radio Interface Unit (RIU), acts as a gateway to two-way radio donor devices. The donors function as transceivers to ﬁeld radio devices — Radio Link Express simply bridges the radio communications to Zebra’s IP devices, such as mobile computers. The Radio Link Express Express solution enables instant out-of-the-box basic PTT services, without any PBX integration.
END-TO-END SERVICES KEEP RADIO LINK EXPRESS UP AND RUNNING AT PEAK PERFORMANCE
Zebra offers a complete suite of Enterprise Mobility Services to get and keep Radio Link Express up and running at peak performance. Zebra’s Advanced Services experts reduce implementation time and help to minimize potential integration issues, while seamless integration with Zebra's Customer Services team helps ensure that all elements of the solution work at peak performance levels.
IMPROVE CUSTOMER SERVICE WITH THE RLS EXPRESS MESSAGING APPLICATION
RLS Express includes a messaging application that runs as a web service, which can be integrated with enterprise business applications, allowing pre-recorded audio ﬁles to be broadcast to a talk group based on the logic of the application. The RLS Messaging Application can be integrated with kiosks, alerting the responsible talk group via a pre-recorded audio message when a HELP button is pressed. The RLS Messaging Application can be integrated with omni-channel marketing programs, such as buy-online/pick-up in store. When the consumer arrives at the store to pick up merchandise ordered online, a pre-recorded audio message can be sent out to a speciﬁc talk group, alerting them to bring the product to the consumer.