The Zebra RFS 4000 802.11n wireless services controller integrates wired, wireless and security networking features into a compact and easy-to-use form factor, enabling organizations to create survivable branch networks using a single platform. The RFS 4000 is also available with an integrated dual radio dual band 802.11n access point** that features extensive coverage and performance — meeting all the needs of SME/SMB. Supports 3X3 MIMO with conducted transmit power of 27.7dBm and superior receive sensitivity- provides best in class range, coverage and application performance. In addition, the RFS 4000 Series offers built in applications such as Locationing for Wi-Fi and RFID* as well as Hotspot and VoWLAN/Video Services.


The RFS 4000 offers multiple features that ensure reliability and survivability of branch networking services in virtually any situation. The RFS 4000 protects against access point and mesh node failure with SMART RF, a feature that keeps users on-Net with automatic optimization and healing. Zebra's patent pending clustering mechanism protects against wireless switch failure and offers Active/Active or Active/Standby controller redundancy options. In the event of a WAN outage, a 3G ExpressCard guarantees Internet services by providing WAN backhaul options. With the Integrated Dual Radio Dual band form factor, the RFS 4000 is the only Services Controller in the Industry that offers concurrent access in the 2.4 and 5 GHz bands, with mesh capabilities in a multi-cell environment. Also, as a hallmark of Zebra Enterprise WLAN and Security Solutions, one the of radios in the RFS 4000 can be utilized to provide 24x7x365 IDS/IPS, Spectrum Analysis and Advanced Troubleshooting capabilities — while the other radio can provide concurrent access to wireless users.
Finally, the RFS 4000 Series displays true convergence by securing both the wireless and wired network with its Integrated Stateful L2-7 Wired/Wireless Firewall, Integrated IDS/IPS engine for Rogue Detection and Containment, Anomaly Analysis engine, DoS Attack protection and Ad-Hoc Network Detection.


Multiple features combine to eliminate the need for onsite IT support for deployment and day-to-day management, including: built-in intelligence that allows the network to identify and automatically address network issues; zero touch installation; and the integration of all wired and wireless networking infrastructure into a single device that is easily managed back in the NOC via auto-discovery and auto-configuration.


The RFS 4000 not only offers wired and wireless networking and security services, but also value-added and productivity applications. An integrated customizable Secure Guest Access application with distributed or centralized authentication enables a branch network to offer hotspot services for guests. A real-time locationing system for Wi-Fi and RFID alike allows centralized asset tracking and monitoring*. Storage via USB allows the RFS 4000 to be used for software image distribution for wireless clients in a branch network. Support for VoWLAN provides cost-effective voice services throughout the wireless enterprise, enabling push-to-talk and more for employees inside the four walls as well as outside. The rich feature set provides granular control over the many wireless networking functions required to deliver high performance, persistent, clear connections with toll-quality voice. Quality of Service (QoS) ensures superior performance for voice and video services. WMM Admission Control, including TSPEC, SIP Call Admission Control, and 802.11k radio resource management, ensures dedicated bandwidth for voice calls as well as better control over active voice calls for a variety of VoIP handsets.


As an industry leader in mobility, Zebra offers the experience gained from deploying mobility solutions all over the globe in many of the world’s largest enterprises. Leverage this expertise through Zebra Enterprise Mobility Services, which provides the comprehensive support programs you need to deploy and maintain your RFS 4000 at peak performance. Zebra recommends protecting your investment with Service from the Start Advance Exchange Support, a multi-year program that provides the next-business-day device replacement , technical software support and software downloads you need to keep your business running smoothly and productively. This service also includes Comprehensive Coverage, which covers normal wear and tear, as well as internal and external components damaged through accidental breakage — significantly reducing your unforeseen repair expenses.

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RFS 4000 Series: True wired/wireless convergence for a smart branch network

RFS 4000 network architecture — enabling branch mobility

The RFS 4000 enables distributed enterprises to provide any size branch office with high performance, comprehensive, cost-effective and secure wireless and wired networking services.


802.1D-1999 Ethernet bridging; 802.11-.802.3 bridging; 802.1Q VLAN tagging and trunking; proxy ARP; IP packet steering-redirection
Wireless LAN Supports 24 WLANs; multi-ESS/BSSID traffic segmentation; VLAN to ESSID mapping; auto assignment of VLANs (on RADIUS authentication); power save protocol polling; pre-emptive roaming; VLAN Pooling and dynamic VLAN adjustment; IGMP Snooping
Bandwidth management Congestion control per WLAN; per user based on user count or bandwidth utilization; bandwidth provisioning via AAA server
Layer 2 or Layer 3 deployment of access points
Layer 3 Mobility (Inter-Subnet Roaming)
IPv6 client support
Thin Access Ports Supports 6 802.11a/b/g AP 300 thin access points for L2 or L3 deployment per; 6*/ 36** AP 650s per controller **; Legacy support*: AP100 for L2 deployments only
Adaptive AP Supports adoption of 6 adaptive AP 51X1 802.11a/b/g and 36** 802.11a/b/g/n access points in adaptive mode per RFS 4000 Integrated Services Controller; multiple country
configuration support; Legacy support*: AP 4131 Access Point conversion for L2 deployments only
RSSI based triangulation for Wi-Fi assets
Tags supported Ekahau, Aeroscout, Gen 2 Tags
Wi-Fi Multimedia extensions WMM-power save with TSPEC Admission Control;
IGMP snooping Optimizes network performance by preventing flooding of the broadcast domain
SIP Call Admission Control Controls the number of active SIP sessions initiated by a wireless VoIP phone
802.11k Provides radio resource management to improve client throughput (11k client required)
Classification and marking Layer 1-4 packet classification; 802.1p VLAN priority;
Form factor 1U Rack Mount Tray available for the RFS4010
2U Rack Mount Tray available for the RFS4011
Dimensions RFS 4010: 1.75 in. H x 12 in. W x 10 in. D
44.45 mm H x 304.8 mm W x 254.0 mm D
Antenna facade: 289.2mm x 340mm x 20.5mm
Weight RFS 4010: 4.75 lbs./2.15 kg
RFS 4011: 4.9lbs
Antenna facade: 1.45lb
Physical interfaces 1x Uplink Port -10/100/1000 Cu/ Gigabit SFP interface
5x 10/100/1000 Cu Ethernet Ports, 802.3af and
802.3at Draft
1x USB 2.0 Host
1x ExpressCard™ Slot 1x Serial Port (RJ45 style)
Antenna Connections RFS 4011: RP-SMA
MTBF >65,000 Hours
Customer Services Service from the Start Advance Exchange Support
Operating temperature 32° F to 104° F /0° C to 40° C
Storage temperature -40° F to 158° F/-40° C to 70° C
Operating humidity 5% to 85% (w/o condensation)
Storage humidity 5% to 85% (w/o condensation)
Heat dissipation 95 BTU/hr for RFS 4010, 190 BTU/hr for RFS 4011
Max Operating Altitude 3000m
Active:Standby; Active:Active and N+1 redundancy with access port and Wireless Clients load balancing; Critical resource monitoring
Virtual IP*: Single virtual IP (per VLAN) for a switch/contoller cluster to use as the default gateway by mobile devices or wired infrastructure. Seamless fail-over of associated services e.g. DHCP Server.
SMART RF: Network optimization to ensure user quality of experience at all times by dynamic adjustments to channel and power (on detection of RF interference or loss of RF coverage/neighbor recovery). Available for both thin APs and Adaptive APs.
Dual Firmware bank supports Image Failover capability
Product safety UL / cUL 60950-1, IEC / EN60950-1
EMC compliance FCC (USA), Industry Canada, CE (Europe), VCCI (Japan), C-Tick (Australia/New Zealand)
Role-based wired/wireless firewall (L2-L7) with stateful inspection for wired and wireless traffic; Active firewall sessions — 50,000 per RFS 4000 Integrated Services Controller; protects against IP Spoofing and ARP Cache Poisoning
Access Control Lists (ACLs) L2/L3/L4 ACLs
Wireless IDS/IPS Multi-mode rogue AP detection, Rogue AP Containment, 802.11n Rogue Detection, Ad-Hoc Network Detection, Denial of Service protection against wireless attacks, client blacklisting, excessive authentication/association; excessive probes; excessive disassociation/deauthentication; excessive decryption errors; excessive authentication failures; excessive 802.11 replay; excessive crypto IV failures (TKIP/CCMP replay);
Suspicious AP, Authorized device in ad-hoc mode, unauthorized AP using authorized SSID, EAP Flood, Fake AP Flood, ID theft, ad-hoc advertising Authorized SSID
Geofencing Add location of users as a parameter that defines access control to the network
WIPS sensor conversion Supported on all dependent and Independent/ Adaptive Access Points
Anomaly Analysis Source Media Access Control (MAC) = Dest MAC; Illegal frame sizes; Source MAC is multicast; TKIP countermeasures; all zero addresses
Authentication Access Control Lists (ACLS); pre-shared keys (PSK); 802.1x/EAP—transport layer security (TLS), tunneled transport layer security (TTLS), protected EAP (PEAP);
Kerberos Integrated AAA/RADIUS Server with native support for EAP-TTLS, EAP-PEAP (includes a built in user name/password database; supports LDAP), and EAP-SIM
Transport encryption WEP 40/128 (RC4), KeyGuard, WPA—TKIP, WPA2-CCMP (AES), WPA2-TKIP
802.11w* Provides origin authentication, integrity, confidentiality and replay protection of management frames for Zebra's AP 300 access point
IPSec VPN gateway Supports DES, 3DES and AES-128 and AES-256 encryption, with site-to-site and client-to-site
VPN capabilities
Secure guest access (Hotspot provisioning) Provides secure guest access for wired and wireless clients. built-in captive portal, customizable login/ welcome pages, URL redirection for user login, usagebased
charging, dynamic VLAN assignment of clients, DNS white list, GRE tunneling of traffic to central site*, API support for interoperabilty with custom web portals* support for external authentication and billing systems
Wireless RADIUS Support (Standard and Zebra Vendor Specific Attributes) User Based VLANs (Standard)
MAC Based Authentication (Standard)
User Based QoS (Zebra VSA)
Location Based Authentication (Zebra VSA)
Allowed ESSIDs (Zebra VSA)
NAC support with third party systems from Microsoft, Symantec and Bradford
ExpressCard™ Slot: Driver support for 3G wireless cards for WAN backhaul
  • AT&T (NALA) – HYPERLINK “” Sierra Wireless AirCard® 890, Option GT Ultra Express
  • Verizon (NALA) – V770 Express Card
  • Sprint (NALA) - Sprint Novatel Merlin C777 Express card
  • Rogers Wireless (Canada) – Sierra Wireless AirCard® 503
  • Vodaphone (EMEA) – Novatel Merlin XU870
  • Vodaphone (EMEA) – Vodaphone E3730 3G Expresscard
  • Telstra (Australia) – Sierra Wireless AirCard® 503, Telstra Turbo 7 series Expresscard (Aircard 880E)
  • General Use – Novatel Merlin XU870, Option GE 0302, Sierra Wireless AirCard® 504
Command line interface (serial, telnet, SSH); secure Web-based GUI (SSL) for the wireless switch and the cluster; SNMP v1/v2/v3; SNMP traps—40+ user configurable options; Syslog; Firmware, Config upgrade via TFTP, FTP & SFTP (clients); simple network time protocol (SNTP); text-based switch configuration files; DHCP (client/server/relay), switch auto-configuration and firmware updates with DHCP options; multiple user roles (for switch access); MIBs (MIB-II, Etherstats, wireless switch specific monitoring and configuration); Email notifications for critical alarms; MU naming capability
AC input voltage 100-240 VAC 50/60Hz
Operating Voltage 44 to 57 VDC
Operating Current 2.5A(max) @48 VDC or 2.2A(max) @ 54 VDC
Max Power Consumption 120W for RFS 4010, 150W for RFS 4011

Maximum available transmit power per chain on an RFS 4011: 23 dBm
Maximum available transmit power per RFS 4011: 27.7 dBm

Receiver Sensitivity: Operating Band 2.4GHz Receiver Sensitivity: Operating Band 5GHz
    Typical Receive Sensitivity (dBm)     Typical Receive Sensitivity (dBm)
Operating Modes Data Rate RFS 4011
Radios 1 and 2
Operating Modes Data Rate RFS 4011
Radios 1 and 2
802.11b 1 Mb/s -96 802.11a 6 Mb/s -93
  2 Mb/s -94   9 Mb/s -93
  5.5 Mb/s -93   12 Mb/s -93
  11 Mb/s -90   18 Mb/s -92
802.11g 6 Mb/s -94   24 Mb/s -89
  9 Mb/s -94   36 Mb/s -86
  12 Mb/s -95   48 Mb/s -82
  18 Mb/s -94   54 Mb/s -80
  24 Mb/s -90 802.11n (HT20) MCS0 -93
  36 Mb/s -87   MCS1 -92
  48 Mb/s -83   MCS2 -90
  54 Mb/s -82   MCS3 -86
802.11n (HT20) MCS0 -95   MCS4 -83
  MCS1 -93   MCS5 -79
  MCS2 -91   MCS6 -78
  MCS3 -87   MCS7 -76
  MCS4 -85   MCS8 -92
  MCS5 -81   MCS9 -90
  MCS6 -79   MCS10 -87
  MCS7 -78   MCS11 -84
  MCS8 -94   MCS12 -81
  MCS9 -91   MCS13 -77
  MCS10 -88   MCS14 -75
  MCS11 -85   MCS15 -73
  MCS12 -82 802.11n (HT40) MCS0 -90
  MCS13 -79   MCS1 -89
  MCS14 -77   MCS2 -86
  MCS15 -75   MCS3 -83
802.11n (HT40) MCS0 -90   MCS4 -80
  MCS1 -89   MCS5 -76
  MCS2 -87   MCS6 -74
  MCS3 -84   MCS7 -73
  MCS4 -82   MCS8 -89
  MCS5 -78   MCS9 -86
  MCS6 -76   MCS10 -84
  MCS7 -75   MCS11 -81
  MCS8 -87   MCS12 -78
  MCS9 -87   MCS13 -74
  MCS10 -85   MCS14 -72
  MCS11 -83   MCS15 -71
  MCS12 -80      
  MCS13 -75      
  MCS14 -74      
  MCS15 -72      

* Available in WING v4 only
** Available in WiNG v5 only