Users expect wireless to simply work, and their first impression of the wireless network influences their long-term opinion of it. Manual configuration, uncertain procedures, and unexplained connectivity issues all negatively affect the user’s experience. The Secure Access Wizard is designed to provide quick, easy, fool-proof access to the wireless network and deliver a reliable, predictable connection without IT involvement. The Secure Access Wizard allows users to connect their personal devices to enterprise-grade secure wireless networks – and in a way that WPS2-Enterprise wireless security can be simple to use and provide an improved user experience, even on widely-diverse personal devices.


The Secure Access Wizard is a solution for providing an exceptional user experience while it helps to reduce support costs associated with secure Wi-Fi Protected Access 2 (WPA2) Enterprise wireless networks and personal devices.

The Secure Access Wizard is web-based software that provides automated, self-service configuration across a wide array of device types. Configured by the network administrator and deployed to a web server on an open “help” SSID, the wizard is available to users via their browser any time they are unable to connect to the secure network. It eliminates the desperate poking and prodding and trips to the support desk when “the wireless isn’t working”.

The Secure Access Wizard rapidly configures the device, resolves device issues, and transitions the user to the secure network in a hands-free, fool-proof manner. In just seconds the user is moved from the open network to the WPA2-Enterprise network.

The Secure Access Wizard supports most device types common to Bring-Your-Own-Device (BYOD) environments, including Windows®, Mac®, Ubuntu®, iOS (iPhone®, iPad®, and iPod Touch®), and Android™. For authentication, it supports both password-based (PEAP, TTLS) and certificate-based (TLS) authentication.

The Secure Access Wizard supports all major RADIUS servers, including Microsoft® NPS, Cisco® ACS, Juniper Steel-Belted Radius®, FreeRADIUS, and Radiator.


Deployment Options:

  • On-premise web server
  • Cloud web server
  • Physical media (CD/USB)

Supported Web Servers:
  • Windows® 2003/2008 with Internet Information Services (IIS). Active Server Pages support is recommended.
  • Linux® (most distributions) or Windows® 2003/2008 with Apache. PHP is recommended.
  • Linux® (most distributions) or Windows® 2003/2008 with Tomcat. Java Server Pages (JSP) is recommended.

Supported Clients:
  • Windows® XP SP2 and greater
  • Mac® OS X 10.4 and greater
  • Ubuntu® 9.04 and greater
  • Apple iOS (iPhone®, iPad®, iPod Touch®) 2.0 and greater
  • Android (Tablets, Phones) 2.1 and greater

Supported EAP Methods:
  • PEAP/MSCHAPv2 (all platforms)
  • TTLS/PAP (all platforms, SecureW2 on Windows®)
  • TLS (all platforms except Mac® OS X 10.4 Tiger)

Supported Client Browsers:
  • Internet Explorer® 6.0 and greater
  • Firefox® 1.5 and greater
  • Safari® 2.0 and greater
  • Chrome 3.0 and greater

Additional Settings:
  • Install 3rd party software, including NAC agents
  • Install certificates and certificate authorities
  • Resolve wireless utilities and software conflicts
  • Configure web proxies
  • Enable firewalls, antivirus, OS updates, and NAP

For more information on the Secure Access Wizard, please visit us on the web at: