Reynold's business improvement team buit a personalized REDEMA application, which is a client server solution with multiple applications that allows drivers to gather information while on a shift.
Drivers use automated forms to collect admin and legal data, as well as to check deliveries onsite and to inform Customer Service of any issues that may arise. Customers can sign off on the TC55's screen for deliveries, and the device also gives drivers the ability to document overnight deliveries with images that contain GPS location and time stamps.
Reynolds partnered with MP Logistics to test a variety of products for battery life, screen resolution, operating system and processor speed. The TC55 met all the required standards and was the preferred product by drivers who tested devices on the road.