After years of looking for a better approach, the MSP airport police department found Advanced Public Safety, which develops electronic systems for law enforcement agencies.
The department implemented the APS QuickTicket™ e-citation system to automate traffic and parking enforcement, tow slips and driver's exchange forms. The solution enables mobile electronic ticketing on handheld computers and printing with Zebra® RW 420™ mobile printers.
Officers now issue and print citations electronically for each offender, in about six to 10 clicks. At the same time, citations automatically upload via file transfer protocol into the records system, eliminating manual entry.
APS and MSP chose the Zebra RW 420 printers as a part of QuickTicket specifically for their size and durability. At a little over 6 inches wide, they are compact, easily fitting in existing squad cars with laptops or handheld computers, or on belts. They also prove hardy in tough Minnesota winters.
"We needed hardware that can withstand the climate here, and the Zebra printers work in excess of about 20 below," Mademann said.
With the help of APS, the department formatted the tickets to include the key information that officers and offenders need to enter and print on citations. Laser-quality printing on thermal paper means no more frozen ink pens, ink washing or rubbing away, or illegible handwriting. All names, addresses, numbers and citation types clearly appear on tickets, reducing confusion for office staff, courts and offenders.
As each roll of paper lasts an entire shift, officers don't need to worry about maintenance or changing rolls during a citation. Plus, printing speed—about 10 seconds per citation—also contributes to faster stops.