Tesco is the UK’s largest retailer, employing over 300,000 people in 3,330 stores. As well as its stores, Tesco operates an online business and has opened six dedicated dotcom distribution centers around London to fulfill Grocery Home Shopping orders. These centres compliment Tesco’s existing strategy, whereby online orders are picked from retail stores overnight.
Mobile computing is embeded in Tesco and delivers a range of benefits including real-time data capture, smoother workflows, a clear view over our stocks position, enhanced data capture and a better customer experience. Tesco has over 120,000 Zebra devices and, to get the best out of them, the devices need to be properly installed, maintained and updated. Zebra’s Services Team helps achieve these goals, taking care of commissioning each device, support and help-desk services and next-day swap outs. For a set cost, to predefine performaces goals, Tesco gets all the performance benefits of mobile computing without all of the challenges that can come with owning such a large estate of devices.
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