One of the top postal mail and package delivery company's initiatives is improving the velocity of mail movement to and from the distribution center yards, making sure that priority mail delivery performance meets customer expectations.
Across 21 distribution centers, management commissioned detailed studies to gather statistics in multiple categories including late trips, inbound and outbound mail velocity, switcher move effectiveness, and dock door utilization. The ultimate goal was to examine productivity metrics at facilities by studying average trips, why they were underperforming, and where opportunities for labor savings and reduction existed.
Managers at various DCs discovered that on many occasions truck trailers filled with mail did not enter the switch queue, or became lost in the staging yard. They determined that the average request-to-complete times, number of switcher moves, and late arrivals and departures exceeded acceptable levels. While the typical DC deployed from four to six switchers depending on waves of activity, any impediment to velocity resulted in higher fuel costs, delays in mail delivery, and employee overtime.
In addition, the postal mail and package delivery company recognized the need to have a YMS that supported efficient trailer check-in and check-out, an automated method for directing trailers within the yard, and the capability to interface seamlessly with their warehouse and transport management systems.