2824 Plus Series -- Resolving Print Quality Issues
Article ID: 81638376
Symptoms
Applies To: 2824 Plus Printers Detail A note on printer applications The printer can be configured using any number of applications, utilities, or using a Zebra Printer driver. If there are changes that are needed to the printer settings determine your application's method used to alter these settings. For example, if you need to increase/decrease the darkness setting you will need to determine if this is done in your driver, or application or in both. Zebra provides utilities for printer setup (see Helpful Information below) but once you establish your application driver/software or program you will need to determine the methods used for modification of the printer settings. Media - Print quality is a product of proper printer setup and use of compatible media for the application. When ribbon is used for Thermal Transfer printing it must be compatible with the labels to ensure the printer meets the requirements the user is expecting. Proper matching of the labels/ribbon also assures the pressure and darkness settings don’t have to be at the extremes to print acceptably. Direct Thermal (no ribbon) labels must be approved for thermal printing applications since it does come in direct contact with the printhead. Optimizing Print Quality - Printer setup for proper print quality includes properly adjusting the darkness level for the print speed you wish to use in your application. Test your application using the text and barcodes you plan to use for your label printing needs. Media and Ribbon (if used) must be properly matched for your application. In addition, regular maintenance assures the printer is operating at an optimal level. Important: All printer settings can be impacted by commands from a mis-matched or misconfigured driver or software application. A printer that is functioning fine after setup but fails or indicates an error after label requests are received are most likely affected by the host side misconfiguration of the driver or printer software settings. The host device that generates the printer commands for printing typically have setup configuration that send these as commands to the printer. Make sure all settings match the printer settings to avoid intermittent issues.
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Problem |
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Print is faded or too light when printing self test
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For the 2824 Plus printers - Auto-detectable (PFC Compliant) 100-240VAC, 50-60Hz, Output: 20 VDC, 2.5A
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Print is faded or too light on the left of right side. What is left or right? Read More>> |
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Barcode ANSI grade is low or won't scan Note: It is common to have the darkness set too high and cause bar spreading. This may look visually better but it causes the spaces to be reduced lowering the barcode grade.
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The print is smearing or rubbing off |
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The ribbon is wrinkling | TLP 2824 Plus Only If the ribbon is wrinkling
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White lines in the print |
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Image is cut off on the right What is left or right? Read More>> |
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Helpful Information
Utilities and Drivers
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+ Product Codes
- 2824 Plus Series
- LP 2824 Plus Desktop Printer
- TLP 2824Plus Desktop Printer