28xx/38xx Series - Ribbon Loading and Ribbon Errors
Article ID: 10519708
Topic or Information
Ribbon loading and Ribbon errors on TLP ( Thermal Transfer ) models. LP (Direct Thermal ) models can not use ribbon.
Ribbon is used in Thermal Transfer application to produce labels that are longer lasting and more durable than Direct Thermal labels. It is important that the ribbon you use is properly matched with your labels to meet your printing needs.
Load the ribbon following the diagram that is printed on the inside of the supplies compartment. This will ensure the ribbon sensor detects the presence of ribbon correctly. Improper loading can cause false ribbon out errors and also lead to wrinkling. Read More>>
The ribbon sensor is composed of a sensor and a spoked wheel. With ribbon properly installed the wheel turns at a consistent speed based on printing. If there is an interruption or inconsistency to this motion a ribbon error can occur. The notches on the ribbon spool must fit snuggly onto the keys on the left side ribbon holders so the sensor properly detects the ribbon condition. Read More>>
The printer fails to detect Ribbon Out Conditions
Example: Configuring your printer from the Zebra Designer Driver settings Read More>>
The printer displays a solid Red Light (Ribbon Out) condition with ribbon loaded.
- TLP 2824