Adjusting offsets on ZC10L card printer

Article ID: 56404220

Issue / Question

How do I remove the white edge from the printed card?

Applicable To

ZC10L Large-Format Card & Badge Printer

Resolution / Answer

Misalignment of the color and/or black panels may cause improper coloring causing unwanted white edge on printed surface (as shown). Proceed to adjust the offset values in the ZC10L driver accordingly.


  1. On your PC, navigate to Devices and Printers.
  2. Click the ZC10L, then right-click and select Printer Preferences.
  3. In the Paper tab, change the Print top offset[Y] to -14.

  4. Click OK when done.
  5. Test print. The unwanted white edge is no longer visible on the printed card. 

+ Applicable Products

  • ZC10L Card Printer