Issue / Question
Why does my printer have an Ethernet port which does not work?
How do I configure my Ethernet port?
Why does my Ethernet port not work?
Resolution / Answer
The ZC100 is our entry level single sided card printer.
The printer can be ordered with USB 2.0, Ethernet or Wireless connectivity.
All printers are USB enabled, other connectivity types are optional.
All printers have the USB port and the Ethernet port fitted.
On some models the Ethernet port is deliberately not functional.
You can tell if the Ethernet port should be enabled by looking at the printer's part number which is printed on the label on the underside of the device.
Printers with the following part number are NOT Ethernet enabled but will have an Ethernet port visible.
The Ethernet option cannot be enabled in the field.
USB only printers are supplied with a cover on the Ethernet port to let customers know the port is not usable.