Issue / Question
What do I do when the status light is flashing or blinking in red?
Resolution / Answer
The status indicator light is located on the feed button and it indicates the current status of the printer.
Flashing Red: The media is out
Flashing Red: The ribbon is out. (Does not apply to Direct Thermal models)
- The printer has sensed the end of the ribbon roll. Replace the ribbon.
For more information, refer to: User Guide: Loading Transfer Ribbon.
- Assure the ribbon is fitting into the slots on the spindle hubs. If it is slipping or the hub is allowed to stall the printer will go into a ribbon out error.
Flashing Red: The printhead is open.
- Close the top cover and then press the Feed button to resume printing.
- Make sure the printhead is latched on both side