Issue / Question
How to identify the Media Drive System is Standard Life or Extended Life in ZE500?
Resolution / Answer
ZE500 Series printers will have either a Standard Life Media Drive System installed or an Extended Life Media Drive System installed.
These different types of drive systems require ordering different part numbers.
Please read the notes below to determine the correct part number to order based on the type of media drive system that is currently installed on the ZE500 printer in question.
Determine the type of media drive system that is currently installed on the printer by verifying the presence or absence of the Extended Life Media Drive System label. ZE500 printers that currently have the extended life media drive system installed can be identified by the presence of a label affixed to the drive system cover displaying the text “Extended Life Media Drive System”. The absence of this label indicates that a standard life media drive system is currently installed on the printer.
- ZE500 printers with serial numbers greater than 67J160800058 for 4 inch wide models and 68J160800073 for 6 inch wide models have an Extended Life Media Drive System installed.
- ZE500 printers with serial numbers less than 67J160800058 (for 4") and 68J160800073 (for 6") shipped with a standard life media drive system installed, but these printers may have been upgraded to use an extended life media drive system via the installation of one of the extended life media drive system kits.
While these kits are designed for field installation all work should be performed by a factory trained technician. Zebra Repair facilities do offer this and the customer would have to inquire regarding price and availability.
Zebra Printer kits and parts can be purchased through your Zebra Reseller. An authorized reseller can be located on our website at www.zebra.com. This conversion can also be performed by the Zebra Repair facility. Call for price and availability.