Issue / Question
What is the order of operations when applying a profile from Profile Manager Enterprise?
Why are files deleted from my printer after applying a profile from Profile Manager Enterprise?
Applicable To
Printer Profile Manager Enterprise v3.1.x
Resolution / Answer
After you apply a profile to a printer, the following operations take place (in order):
- Files are deleted from the printer except for files with the following extensions.
- .NRD
- .PAC
- .PRF
- .WKF
- .STO
- .WML
 |
NOTE For card printers, no files are deleted before sending a profile. As the process first deletes files from the printer, your profile should include any files that need to be restored on the printer. |
- If your profile includes firmware and it is different than the current firmware on the printer, the firmware is updated on the printer. After the update, the printer will restart, reconnect to PPME, and the operations will continue.
- All settings in the profile will be applied to the printer.
- If a network configuration is included in the profile, it will be applied to the printer.
- Any objects or files to store in the profile will be saved to the printer.
- Any objects or files to process in the profile will be sent to the printer.
- Any commands in the profile will be sent to the printer.
- Any virtual device will be applied to the printer.
- The printer will restart to ensure that the settings take effect.
