Issue / Question
When customer prints with Microsoft Windows Chinese font in Microsoft Word, the quality printed is poor.
Applicable To
Zebra ZPL Printer, Driver
Resolution / Answer
The customer need use Windows Chinese Font to print a label, he tested Microsoft Word and ZebraDesigner to print, but he found the printout quality is poor, like as below picture:
The root cause of this problem is as follow,
When the printer driver installed, the default of 'Safe graphics printing' is disable.
1. In printer driver's properties, click 'Printing Preferences' button, like as below picture.
2. Choice the 'Advanced Setup' Tab, then click the 'other' button, like as below picture.
3. Enable the 'Safe graphics printing' option, like as below picture.
4. After enable the 'Safe graphics printing' option, print a same label again, the printout quality increased, like as below picture.
