Upgrading to V68.20.10Z Link-OS 5 firmware displays "Country Code Not Selected" for Bluetooth-only QLn printers

Article ID: 04316905

Issue / Question

Non-US/Canada and Japan QLn customers upgrading to Link-OS 5 firmware will see a persistent "Country Code Not Selected" alert on their LCDs if the printer's wlan.country_code parameter is set to the default of "not selected". Although this message is intentional for WLAN printers, the alert is not applicable for Bluetooth-only QLn printers, and does not affect the printer's normal operation.

Issue Details

Printer configurations that support multiple countries ship from the factory with the region code set to "rest of world", and the country code not set. For these configurations the user then configures the appropriate county code in order to configure the WLAN channels for their country.

Applicable To

QLn 320, QLn 220, QLn 420

Resolution / Answer

Setting the correct country code on the printer resolves the issue. This can be accomplished by sending the following SGD command to the printer by any available communications method, or by using the Zebra Setup Utilities and configuring the printer for your country as if it was a WLAN printer.

! U1 setvar "wlan.country_code" "my_country"

The following list of countries is accurate for a QLn printer running V68.20.10Z Link-OS 5 firmware:

albania, argentina, australia/nz, bahrain, belarus, bolivia, bosnia, brazil, chile, china, colombia, costa rica, egypt, el salvador, europe, georgia, guatemala, honduras, hong kong, india, indonesia, israel, jordan, kazakhstan, korea, malaysia, mexico, nicaragua, oman, panama, peru, philippines, qatar, russia, saudi arabia, serbia, singapore, south africa, sri lanka, taiwan, thailand, turkey, uae, ukraine, uruguay, venezuela, vietnam

+ Applicable Products

  • QLn Series Mobile Printers
  • QLn220 Mobile Printer
  • QLn320 Mobile Printer
  • QLn420 Mobile Printer