Issue / Question
How to fix a 'Media Out' Error on the ZT410, ZT410R, ZT420, and ZT420R printers?
'Media Out' Error on the ZT410, ZT410R, ZT420, and ZT420R.
Applicable To
ZT410, ZT410R, ZT420 and ZT420R
Resolution / Answer
When a Media Out alert is shown on the front panel display, the below lights will show:
- Status Light (steady red light)
- Supplies Light (steady yellow light)
Refer to the table below for the possible causes and recommended solutions:
Display Lights |
Possible Causes |
Recommended Solution |
Status Light (steady red)
|
The media is not loaded or is loaded incorrectly. |
|
Misaligned media sensor. |
|
|
The printer is set for non-continuous media but continuous media is loaded. |
|
Helpful Information: