ZT400 'Media Out' Error

Article ID: 57345996

Issue / Question

Learn how to fix a 'Media Out' Error on the ZT410, ZT410R, ZT420 and ZT420R printers

Applicable To

ZT410, ZT410R, ZT420 and ZT420R

Resolution / Answer

When a "Media Out" alert is given on the front panel display, the below lights will show:-

  • Status light = steady red
  • Supplies light = steady yellow


Please see the below table for possible causes and recommended solutions:-

Media Out Table
Display Lights Possible Cause Recommended Solution
Status light = steady red
Supplies light = flashing red
The media is  not loaded or is loaded incorrectly 1. Load media correctly. See Load the Media
Status light = steady red
Supplies light = flashing red
Misaligned media sensor Check the position of the media sensor.
Status light = steady red
Supplies light = flashing red
The printer is set for noncontinuous media but continuous media is loaded.. 1. Install the proper media type, or reset printer for the
current media type.

2. Calibrate the printer.
- for auto calibration Click Here>>
- for manual calibration Click Here>>


To view a video on how to fix the 'Media Out' error, Click here>>


For more details, please see the ZT400 User Guide. Click here>>
 

+ Applicable Products

  • ZT410 Industrial Printer
  • ZT410 RFID Industrial Printer
  • ZT420 Industrial Printer
  • ZT420 RFID Industrial Printer