ZT400 'Media Out' Error

Article ID: 57345996

Learn how to fix a 'Media Out' Error on the ZT410, ZT410R, ZT420 and ZT420R printers

ZT410, ZT410R, ZT420 and ZT420R

When a "Media Out" alert is given on the front panel display, the below lights will show:-

Please see the below table for possible causes and recommended solutions:-

**Media Out Table**
Display Lights	Possible Cause	Recommended Solution
Status light = steady red Supplies light = flashing red	The media is not loaded or is loaded incorrectly	1. Load media correctly. See Load the Media
Status light = steady red Supplies light = flashing red	Misaligned media sensor	Check the position of the media sensor.
Status light = steady red Supplies light = flashing red	The printer is set for noncontinuous media but continuous media is loaded..	1. Install the proper media type, or reset printer for the current media type. 2. Calibrate the printer. - for auto calibration Click Here>> - for manual calibration Click Here>>

To view a video on how to fix the 'Media Out' error, Click here>>

For more details, please see the ZT400 User Guide. Click here>>