ZT410 ZT420 "Ribbon In" Error

Article ID: 86146650

Issue / Question

What to do if a 'Ribbon Out' Error is seen on the front panel display of a ZT410 or ZT420

Applicable To

ZT410, ZT420, ZT410R and ZT420R

Resolution / Answer

When a "Ribbon In" alert is given on the front panel display, the below lights will show:-

Status light = steady yellow
Supplies light = flashing yellow

Please see the below table for possible causes and recommended solutions:-


Ribbon In Table


Display Lights Possible Cause Recommended Solution
Status light steady yellow
Supplies light flashing yellow
Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are
using direct thermal media, remove the ribbon. This error
message will not affect printing.

If you are using thermal transfer media, which requires
ribbon, set the printer for Thermal Transfer mode. See Print Method

For more details, please see the ZT400 User Guide. Click here>>

+ Applicable Products

  • ZT410 Industrial Printer
  • ZT410 RFID Industrial Printer
  • ZT420 Industrial Printer
  • ZT420 RFID Industrial Printer