Issue / Question
What to do if a 'Ribbon Out' Error is seen on the front panel display of a ZT410 or ZT420
Applicable To
ZT410, ZT420, ZT410R and ZT420R
Resolution / Answer
When a "Ribbon In" alert is given on the front panel display, the below lights will show:-
Status light = steady yellow
Supplies light = flashing yellow
Please see the below table for possible causes and recommended solutions:-
Ribbon In Table
| Display Lights | Possible Cause | Recommended Solution |
| Status light steady yellow Supplies light flashing yellow |
Ribbon is loaded, but the printer is set for direct thermal mode. | Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing. If you are using thermal transfer media, which requires ribbon, set the printer for Thermal Transfer mode. See Print Method |
For more details, please see the ZT400 User Guide. Click here>>
