Bluetooth radio address not displayed on iMZ 2-key report when upgrading firmware to v73.19.6z

Article ID: 92699561




Bluetooth Radio Address is not on the Test Report after upgrade to v73.19.6z

Applies to

iMZ Printers upgrading from v73.19.2z

Cause or Overview

When upgrading an iMZ220 or iMZ320 mobile printer from firmware version v73.19.2z to firmware version v73.19.6z for the first time, the Test Report that automatically prints immediately after the upgrade will not include the Bluetooth radio address. Also, the Bluetooth Spec field will print "no radio". This is a normal condition due to how the printer interrogates its hardware while it is initializing the Bluetooth radio for the first time.


Reboot the printer in 2-key self test mode and the Test Report will show the radio address and Bluetooth Spec. value properly.

Helpful Information

Printing a 2-Key Test Read More>>

+ Product Codes

  • iMZ Series Mobile Printers
  • iMZ220 Mobile Printer
  • iMZ320 Mobile Printer