Cards do not Pull in From Feeder in Value Line Printer

Article ID: 89703884




Even after properly loading the cards in the card feeder, they sometimes will still not feed. The motor in the feeder will continuously run to try and feed a card but it will eventually time out, giving an "Out of Cards" error.

Why do I get an Out Of Cards error even though cards are loaded?

Applies To

All Value Class printers including ZXP Series 1 and ZXP Series 3.


The first card on the stack may not be further down enough so the feeder roller gets proper traction with the card.


Pre-feeding of the first card into the feeder will resolve this issue.

Please view the following link for correct pre-feeding of the first card.  Read More>>

Helpful Information

How to properly load cards  Read More>>



+ Product Codes

  • ZXP Series 1 Standard Card Printers
  • ZXP Series 1 Standard Card Printers
  • ZXP Series 3 Card Printers
  • ZXP Series 3 Professional Card Printers
  • ZXP Series 3 with Security Enclosures
  • ZXP Series 3C Card Printers (China Only)