Cards do not Pull in From Feeder in Value Line Printer

Article ID: 89703884

Details


 

Symptom

Even after properly loading the cards in the card feeder, they sometimes will still not feed. The motor in the feeder will continuously run to try and feed a card but it will eventually time out, giving an "Out of Cards" error.

Why do I get an Out Of Cards error even though cards are loaded?

Applies To

All Value Class printers including ZXP Series 1 and ZXP Series 3.

Cause

The first card on the stack may not be further down enough so the feeder roller gets proper traction with the card.

Solution

Pre-feeding of the first card into the feeder will resolve this issue.

Please view the following link for correct pre-feeding of the first card.  Read More>>

Helpful Information

How to properly load cards  Read More>>