CardStudio Repeatedly Asks for Administrator Credentials

Article ID: 77540867

Details


 

Symptom

Windows 7 User Access Control (UAC) feature responds with the following message

Do you want to allow the following program from an unknown publisher to make changes to this computer?

In addition you may be prompted for administrator credentials whenever users try to open Zebra CardStudio Software. 

 

User-added image

 

Applies To

  • Zebra CardStudio V1.1 up to and including V1.27.
  • Windows 7 Operating Systems
  • CardStudio software installed on a corporate network
  • Users who do not have admin rights

Cause

The request for credentials is a feature of Microsoft Windows 7 UAC (User Account Control) whenever an application makes a change to the system. If the computer is on a corporate network most users will not have local administrator access rights and therefore cannot change the UAC settings.

Solution

The user will need to have Admin Rights on the computer with the installed software.

This issue was not corrected in CardStudio V1.27.  This inconvenience is expected to be corrected in the next released version. 

Card Studio on Zebra.com Read More>>

Helpful Links

User Access Control Information Read more>>

Guided Help: Adjust User Account Control settings in Windows 7 Read more>>

User Account Control Step-by-Step Guide Read more>>