Dark Vertical Lines or Vertical White Lines (Voids) Consistently On Zebra Card Image

Article ID: 36651383

Details


 

Topic or Information

There are dark vertical lines printing on my cards.

Applies To

This solution is useful for:

  • All Zebra card printer models except P620 and P640.
  • Print Quality Issues.

 

This solution addresses the following problems:

  • There are dark vertical lines printing on my cards.
  • There are white vertical lines printing on my cards.

 

Details

Possible causes for dark vertical lines on cards:

Hard vertical lines can be caused by different components in the printer. The most common is a damaged stepper motor belt or damaged platen roller. Although less common, a defective stepper motor can also cause this issue.  If vertical white lines are seen this more than likely is a damaged platen roller.  Printer will need to be serviced.

Additional Information

Find a local Zebra Authorized Service Provider  Read More>>

To send the unit to Zebra for repair fill out and submit the Repair Order Request in the following link  Read More>>

Note:  Response to repair request submission can take one to two business days depending on volume.

 

+ Product Codes

  • Card Printers
  • P100i
  • P110i
  • P120i
  • P330i Card Printer
  • P430i Card Printer
  • P630i Card Printer
  • Performance Class Card Printers
  • Value Class Card Printer
  • ZXP Series 1 Standard Card Printers
  • ZXP Series 1 Standard Card Printers
  • ZXP Series 3 Card Printers
  • ZXP Series 3 Professional Card Printers
  • ZXP Series 3 with Security Enclosures
  • ZXP Series 3C Card Printers (China Only)
  • ZXP Series 7 Card Printer
  • ZXP Series 7 High Performance Card Printers
  • ZXP Series 7 Pro High Performance Card Printers
  • ZXP Series 7 with Laminator
  • ZXP Series 8 High Security Retransfer Card Printer