Dark Vertical Lines or Vertical White Lines (Voids) Consistently On Zebra Card Image

Topic or Information

There are dark vertical lines printing on my cards.

Applies To

This solution is useful for:

• All Zebra card printer models except P620 and P640.
• Print Quality Issues.

This solution addresses the following problems:

• There are dark vertical lines printing on my cards.
• There are white vertical lines printing on my cards.

Details

Possible causes for dark vertical lines on cards:

Hard vertical lines can be caused by different components in the printer. The most common is a damaged stepper motor belt or damaged platen roller. Although less common, a defective stepper motor can also cause this issue.  If vertical white lines are seen this more than likely is a damaged platen roller.  Printer will need to be serviced.

Additional Information

Find a local Zebra Authorized Service Provider  Read More>>

To send the unit to Zebra for repair fill out and submit the Repair Order Request in the following link  Read More>>

Note:  Response to repair request submission can take one to two business days depending on volume.