Eliminating a small white gap along one (or two) edges of the card on ZXP Series 8 Card Printers

Article ID: 41045359


Topic or Information

On occasion you may see a small white line or gap between where your printed image ends and the actual end of the card is located.  The following information can help to correct this.

Applies To

ZXP Series 8 Card Printers


To print an image edge to edge on the card, ensure the image is sized to fully cover the card, 1024 by 648 pixels. 

The image can be centered on the card by opening the ZXP Toolbox and under “Configuration” select “Firmware and Settings” to change the X and Y printing offsets.

Please refer to the following link for adjusting the X any Y offsets.  Read More>>

If this fails to resolve your issue please select “Submit a Case Online” located under “Additional Assistance” (right column of this page) and provide details related to your problem for technical support assistance.


+ Product Codes

  • ZXP Series 8 Card Printer
  • ZXP Series 8 High Security Retransfer Card Printer
  • ZXP Series 8 Secure Issuance Card Printer