ZT500-ZT600 Ribbon In Error

Article ID: 35852781

Issue / Question

The printer LCD Display says Ribbon In.

The printer is detecting ribbon when configured for media that does not use ribbon.

Applicable To

ZT600 Series Printers, ​ZT500 Series Printers

Resolution / Answer

To avoid any conflicts such as Ribbon In error, set the devices or software configuration accordingly:

  • Thermal Transfer Mode
    • If you are using media that requires ribbon select Thermal Transfer Mode both on the printer and your driver or software configurations. 
  • Direct Thermal Mode
    • If you are not using ribbon then set the printer to Direct Thermal Mode both on the printer and your driver or software configurations. 

Helpful Information:

+ Applicable Products

  • ZT500 Industrial Printers
  • ZT510 Industrial Printer
  • ZT600 Series Industrial Printers
  • ZT610 Industrial Printer
  • ZT620 Industrial Printer