AP Discovery Tool Not Finding AP's

Article ID: 46237257

Symptom

The AP Discovery Tool will only return Information if the AP's are Running WiNG 5.x code. AP Discovery Tool returns no information regarding AP's in its Broadcast Domain. No AP's are discovered after running the AP Discovery Tool.

Resolution

Make Sure there are no 3rd party Firewall's installed on the PC as they can and will block the tool from being able to discover AP's.

Note: If there is no firewall, or the firewall has been disabled, and the Discovery Tool is still unable to find any AP's please contact the Motorola Support Center for further troubleshooting.