AppCenter Does Not Load Correctly on PPT88xx Running WM2003

Article ID: 75573879

Symptom

Upon cold booting the PPT88xx, AppCenter does not load and states “this device is not an approved platform”.

Root Cause

Plat8800_2003.reg was installed on the device which is not required on newer OS releases.

Resolution

Delete Plat8800_2003.reg from the Application folder of the device
  1. Use either file explorer on the device or ActiveSync to navigate and delete Plat8800_2003.reg from the Application folder of the device.
  2. Cold boot the PPT88xx.