Barcode Fails to Print on the Card

Article ID: 62019775

Details


 

Symptom

Card printers do not print the barcode when using a Card Design Software or the Card Printer's SDK

Applies To

  • All card printers
  • Any Card Design software
  • Card printer SDK

 

Solution

When trying to print a barcode on any of the card printers, several issues could prevent a barcode printout. Most of these settings need to be checked or made on the application being used to design the barcode. These settings may include:

  1. The barcode parameters are invalid.  Each barcode type has a specific set of legal parameters, including the length, width ratios, and acceptable characters.  Consult the barcode section at the end of the EPCL or SDK manual to see exact specifications.
  2. The barcode does not fit in the printing area.  If any part of the barcode falls outside of the printable area, it will not print at all.  Make sure you are within card limits.
  3. The printer is not set to print the black (K) ribbon panel on the card side with the barcode.  In the driver's Printing Preferences, for printers using color-ribbon, there is a property to choose which panels are printed to each side of the card.  Barcodes are generally printed with the black (K) panel.  Ensure that the black (K) panel is set to print on the side of the card holding the barcode.

 

Helpful Information

Visit Zebra's Developer Tools page for the latest SDK Software and documentation. Read more>>

If sending EPCL commands, the printers' native language, to print the barcode, refer to the EPCL Programming Guide (does not apply for ZXP printers). Read more>>