CS1504 Will Not Scan with Data Protect Mode Enabled

Article ID: 23647578

Symptom

When a button is pressed on the CS1504, the LED blinks red and there is no laser beam emitted.

Root Cause

The CS1504 is in Data Protect Mode and is locked.

Resolution

Unlock the CS1504.
Press the + and – buttons at the same time until you hear a short beep, confirming that you have turned the Data Protect Mode feature off.  ( Pressing these two buttons again, until you hear the beep will enable Data Protect Mode)