Allow Bluetooth Pairing in Enterprise Home Screen (EHS) User Mode for KitKat and Lollipop

Article ID: 01463415

Issue / Question

Bluetooth scanner will not pair and connect when Android KitKat or Lollipop device is running Enterprise Home Screen (EHS) in User Mode

Applicable To

Zebra Android KitKat and Lollipop devices (ET50, ET55, MC18, MC40, MC67NA, MC92N0, TC55, TC70, TC75, TC8000, WT6000)

RS507/ RS507x



Resolution / Answer


By default the application is disabled in Enterprise Home Screen (EHS) in user mode. Read More>>
EHS disables the Settings App ( for User mode and enables back when switching to Admin mode.

EHS v2.8 - support for all KitKat (Android 4.4.2) devices has been terminated 
EHS v2.7 - only Lollipop and higher devices are supported.
EHS v2.6 - last version that supports Android KitKat devices.


Method 1:

1. Switch to Admin mode
2. Open Preferences
3. Under Disable any application

4. Unselect ''

5. Tap OK to save
6. Exit Preferences
7. Switch back to User Mode

Method 2:

Modify the enterprisehomescreen.xml to include the following settings under preferences section:


      <application package=""/>


For instructions for retrieving, modifying and deploying EHS config file, click HERE.

+ Applicable Products

  • ET50
  • ET55
  • MC18
  • MC40
  • MC67 NA Mobile Computer
  • MC9200 Mobile Computer
  • RS507 Hands Free Imager
  • RS6000 Ring Scanner
  • TC55 Touch Computer
  • TC70
  • TC75
  • TC8000
  • WT6000 Wearable Terminal