Creating a System Properties file

Article ID: 95780234

Issue / Question

A System Properties file should be provided to the helpdesk each time a new ticket is opened.

Applicable To

PXA270 Family, WAP Family, Omnii Family, EP10

Resolution / Answer

Windows CE 4.2 and 5.0

  1. Open the Start Menu (Click Start or refer to the terminal user guide for keyboard shortcut)
  2. Open the Settings menu and select Control Panel [press Enter]
  3. Open the System icon and navigate to the Properties tab.

Most terminals will generate the System properties file in the Flash Disk; some terminals will also place a copy in the Temp folder.  Copy the file to a removable storage device or to a network location.

Windows CE 6.0

  1. Open the Start Menu
  2. Open the Settings menu and select Control Panel [Press Enter]
  3. Open the System Properties icon and click the Export button

The Export button will allow you to select the folder and file name to use when saving the file.  This file will be exported as an XML file and can be copied from the terminal using the same means as above.

Windows Mobile 5.0, 6.0, and 6.1

  1. Open the Start Menu
  2. Select Settings and navigate to the System Tab
  3. Open the ‘About Device’ icon.

 

Opening the About Device icon will query the system hardware and create a new System Properties file in the root of the file system.  Using Windows Mobile, it is easy to copy the file to a removable storage device, a network location, or beam to a Bluetooth enabled PC. 

Windows Embedded Handheld 6.5

  1. Open the Start Menu 
  2. Select Settings
  3. Select System
  4. Open the ‘System Properties’ applet.


     
  5. Select the 'Export' option
    The system properties information will be exported in the \SystemProperties_NNNNNN.xml file