Issue / Question
Bluetooth scanners (example RS507 and RS6000) keeps disconnecting when connected to ET50 or ET55 Windows 8.1/ 10 tablet
Applicable To
ET50 / ET55 Windows 8.1 / 10 tablet
Resolution / Answer
1. In Control Panel, open Administrative Tools> Services> Bluetooth Support Service
2. Under General tab, set 'Startup type' to Automatic then tap OK.
3. Close Services console.
4. In Control Panel, open Computer Management> Device Manager> Bluetooth> Bluetooth Radio
5. Under 'Power Management' tab, disable 'Allow the computer to turn off this device to save power' then tap OK.
6. Close Device Manager console.
